MELISSA GOMEZ
15909 134th Avenue, Queens,NY
Summary
Ability to multi task and work efficiently in fast paced environments. Inquisitive and always eager to acquire and build new skills. Years of customer service experience with the capability of working well in a team or independently.
Overview
6
6
years of professional experience
Work History
Front Desk/ Optician Assistant
Baldwin Optometry P.C.
04.2023 - Current
- Supported optometrists during eye examinations by preparing necessary equipment and documentation for smooth procedures
- Scheduled appointments and managed patient records
- Educated patients on the benefits of various lens options and pricing, helping them to make informed decisions
- Provided exceptional customer service, addressing concerns and answering questions to ensure patient satisfaction
- Conducted pre-screenings and preliminary tests for patients before examinations
- Improved patient satisfaction by providing attentive and knowledgeable assistance in frame selection and fitting
- Collaborated with opticians to ensure accurate prescription orders
Stylist
Banana Republic
02.2022 - 11.2022
- Developed strong relationships with clients by providing excellent customer service and listening to their needs
- Maintained up-to-date knowledge of fashion trends and industry news, to ensure relevant styling suggestions for clients
- Processed payments and operated point of sales during checkout service
- Maintained merchandise to showcase rooms and boost sales
BEAUTY ADVISOR
SEPHORA
12.2021 - 01.2022
- Perform all cash transactions for products, exchanges, and returns
- Inform and enroll customers in Sephora's loyalty program
- Greet customers and be passionate in providing customer service
- Listen and determine customers' beauty and haircare needs, and suggest products to meet their needs
CUSTOMER ASSOCIATE
ANTHROPOLOGIE
01.2019 - 12.2020
- Create a unique and engaging shopping experience for customers
- Understand the Anthropologie brand and share its flair with customers
- Embrace the individuality of each customer and assist them with the checkout process
- Open and close store operations and maintain sales floor
Education
Introduction To Cosmetic And Skincare Science
Olay
New YorkEye Technique Course - Eyeshadow Technique
Makeup Forever Academy
New York, NY07.2020
Bachelor of Science (B.Sc.) - Marketing
St. John's University
Queens01.2012
Skills
- Palantypist
- Google Docs
- Microsoft Outlook
- Excel
- Math & Grammar Tutoring
Languages
Spanish
Limited Working
Timeline
Front Desk/ Optician Assistant
Baldwin Optometry P.C.
04.2023 - Current
Stylist
Banana Republic
02.2022 - 11.2022
BEAUTY ADVISOR
SEPHORA
12.2021 - 01.2022
CUSTOMER ASSOCIATE
ANTHROPOLOGIE
01.2019 - 12.2020
Introduction To Cosmetic And Skincare Science
Olay
Eye Technique Course - Eyeshadow Technique
Makeup Forever Academy
Bachelor of Science (B.Sc.) - Marketing
St. John's University
Similar Profiles
Jennifer AndersonJennifer Anderson
Group HR Manager / Senior Manager at Miller Optometry Halifax / Ocean Optometry Inc.Group HR Manager / Senior Manager at Miller Optometry Halifax / Ocean Optometry Inc.
Jennifer AmbrosioJennifer Ambrosio
Optometric Technician/Dispensing Optician at Northwest Optometry Associate/Fig Garden OptometryOptometric Technician/Dispensing Optician at Northwest Optometry Associate/Fig Garden Optometry
Nicole Mariko PenaNicole Mariko Pena
Optician Assistant at Dr. Matsuno OptometryOptician Assistant at Dr. Matsuno Optometry
Jeffrey LinaresJeffrey Linares
Line Aircraft Maintenance Technician at American AirlinesLine Aircraft Maintenance Technician at American Airlines
Qwadaryl HaltiwangerQwadaryl Haltiwanger
Lease Operator at Triton LogisticsLease Operator at Triton Logistics