Melissa Gonzalez
North Bergen,NJ
Summary
Detail-oriented Data Entry Clerk and Sales Team Leader with expertise in spreadsheets, administration, and customer satisfaction. Compassionate recent graduate seeking a Medical Assistant role to apply clinical knowledge and internship experience to deliver quality patient care.
Overview
4
4
years of professional experience
Work History
Sales Team Leader
Caron shoes boutique
Union City, NJ`
06.2022 - Current
- Solved and quickly met customers' needs to maintain high satisfaction ratings.
- Managed inventory levels to ensure availability of products.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Resolved customer complaints promptly and efficiently.
- Assisted with hiring new sales personnel as needed.
- Organized physical inventories by performing cycle counts and reconciling differences between actual count and system records.
- Created reports detailing telemarketing activities and results.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Data Entry Clerk
A&R direct services
North Bergen, NJ
10.2021 - 06.2022
- Verify the accuracy of financial or transactional data.
- Job sides records
- Compare Data with source documents, or re-enter data in verification format to detect errors
- Maintain logs of activities and completed work
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
- Prepared payroll documentation by entering data into cumulative payroll document.
Data Entry Clerk
Anthem Usb
Clifton, NJ
01.2021 - 10.2021
- Translated written documentation and notes into emails and other types of correspondence.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Maintained accurate records of all incoming and outgoing stock items.
- Monitored database system to prepare and deliver customer orders on time.
- Managed the ordering, receiving, storing, and distribution of goods in accordance with company policies.
- Entered information into system to update status reports.
Education
Clinicial Medical Assistant - Health Sciences
FINLAY MEDICAL TRAINING INSTITUTE
West New York, NJ06-2024
E.K.G Technician - Health Sciences
FINALY MEDICAL TRAINING INSTITUTE
West New York, NJ06-2024
Phlebotomy Technician - Health Sciences
FINLAY MEDICAL TRAINING INSTITUTE
West New York, NJ06-2024
ESL - English-as-a-Second-Language Education
Hudson County Community College
Jersey City, NJ12-2023
Skills
- Administrative tasks
- Medical terminology
- Speadsheets
- Translation
- Attention to detail
- Taking and recording vital signs
- Blood collection techniques
- HIPAA compliance
- EKG technician (ET)
Languages
English
Professional
Spanish
Native/ Bilingual
References
Alex Martinez
A&H Manager
5512864956
Randol Benitez
Anthem USB
8623069480
Timeline
Sales Team Leader
Caron shoes boutique
06.2022 - Current
Data Entry Clerk
A&R direct services
10.2021 - 06.2022
Data Entry Clerk
Anthem Usb
01.2021 - 10.2021
Clinicial Medical Assistant - Health Sciences
FINLAY MEDICAL TRAINING INSTITUTE
E.K.G Technician - Health Sciences
FINALY MEDICAL TRAINING INSTITUTE
Phlebotomy Technician - Health Sciences
FINLAY MEDICAL TRAINING INSTITUTE
ESL - English-as-a-Second-Language Education
Hudson County Community College
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