Melissa Griffiths
Ferndale
Summary
Experienced in cash register operation and payment processing, effectively addressing customer inquiries regarding store policies and procedures. Demonstrated ability to maintain compliance with safety regulations while ensuring a clean and organized work environment. Provided training and support to junior staff, enhancing team performance and operational efficiency. Successfully resolved customer complaints, contributing to improved service quality and customer satisfaction.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
8
8
years of professional experience
Work History
Cashier/Prep Cook
Chicken Shack
Royal Oak
08.2012 - 09.2013
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured compliance with all safety regulations within the store environment.
Assistant Manager
Hungry Howies Pizza & Subs
Ferndale
06.2005 - 10.2011
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Resolved customer complaints regarding food quality or services provided.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Organized storage areas for efficient usage of space.
- Supervised and trained kitchen staff on proper preparation techniques.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
Education
Certified Massage Therapist - Massage Therapy
Everest Institute
Southfield, MI05-2012
High School Diploma -
Ferndale High School
Ferndale, Michigan05-2008
Skills
- Cash register operation
- Payment processing
- Customer inquiries
- Inventory management
Timeline
Cashier/Prep Cook
Chicken Shack
08.2012 - 09.2013
Assistant Manager
Hungry Howies Pizza & Subs
06.2005 - 10.2011
Certified Massage Therapist - Massage Therapy
Everest Institute
High School Diploma -
Ferndale High School