MELISSA GUERRERO
Shelby,Mi
Summary
Compassionate and dedicated Certified Nursing Assistant (CNA) with extensive experience in delivering high-quality patient care, including vital signs monitoring and assistance with daily living activities. Recognized for upholding patient privacy while providing care with dignity and respect. Bilingual in English and Spanish, facilitating effective communication and fostering strong relationships with diverse patient populations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CNA
Oceana Council On Aging
12.2017 - Current
- Respect patient privacy rights while providing care services.
- Turn bedridden patients to avoid bedsores.
- Provide all personal care with dignity and respect for the patient.
- Prepare and set up meals.
- Light housework.
- Refill and remind the patient about medications.
- Companionship for the patient.
CNA
Heartland of Whitehall
05.2012 - 07.2017
- Provided optimal personal care.
- Assisted with daily living activities, promoting independence, respect, and dignity.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Helped set up residents' meals, and assisted those who needed to be fed.
- Helped residents get to and from therapy and other necessary appointments, oftentimes escorting patients to appointments.
- Maintained patient stability by checking vital signs and weight, recording intake and output information, and reporting vital information to the nursing staff immediately.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Translated when necessary for Spanish-speaking residents.
- Documented patient information and care activities in electronic health record.
- Trained new staff on best practices in patient care and safety protocols.
CNA
Oceana County Medical Care Facility
03.2004 - 08.2009
- Provided optimal personal care.
- Provided compassionate care to residents, ensuring comfort and well-being.
- Assisted with daily living activities, promoting independence and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Developed strong relationships with residents, fostering trust and communication.
- Trained to work with patients in a specialized Alzheimer's unit.
Education
Medical Assistant Certification - Medical Assistant
Muskegon Community College
Muskegon, MI01-2026
Certification in CNA -
Orchard View
Muskegon, Mi03.2005
Skills
- Compassionate patient support
- Patient-focused care
- Vital signs evaluation and documentation
- Skilled in handling diverse transfer lift systems
- Compassion and empathy
- Time management
- Attention to detail
- Bedside manner
- Reliable team player
- Multitasking and organization
Certification
- CNA - Certified Nurse Assistant
- Medical Assistant Training - Muskegon Community College Anticipated certification in 2026
- CPR & AED Training - American Heart Association
LANGUAGES
Spanish Fluent
Timeline
CNA
Oceana Council On Aging
12.2017 - Current
CNA
Heartland of Whitehall
05.2012 - 07.2017
CNA
Oceana County Medical Care Facility
03.2004 - 08.2009
Medical Assistant Certification - Medical Assistant
Muskegon Community College
Certification in CNA -
Orchard View