MELISSA GUYER
Zeeland,MI
Summary
Results-driven Property and Project Manager with 25 years of experience delivering successful outcomes across diverse projects. Strong ability to proactively resolve issues while collaborating effectively with teams to achieve short- and long-term objectives. Committed to assuming additional responsibilities to ensure team success and enhance project efficiency. Recognized for exceptional organizational skills and a dependable approach to managing complex property and project demands.
Overview
25
25
years of professional experience
Work History
Construction Manager
XPO Inc.
02.2024 - Current
- Oversaw minor to multi-million dollar construction projects from initiation to completion across company portfolio.
- Fostered strong alliances with architects, engineers, general contractors, subcontractors, and various stakeholders to ensure seamless collaboration across project lifecycle.
- Minimized construction costs through strategic negotiations with suppliers.
- Conducted regular job site observations to guide general contractor and local stakeholders
- Managed project budgets, submittals, RFIs, and pay applications. Oversaw multiple projects simultaneously to ensure timely completion and adherence to financial constraints.
Property Manager
TFI International, Inc.
10.2023 - 02.2024
- Managed approximately 130 properties across northeastern and southeastern United States.
- capital project oversight - planning, bidding, and closeout.
- Support division relocations involving both move-ins and move-outs.
- support division initiatives as necessary.
- Perform onsite inspections of portfolio locations and generate condition reports.
- Engage with property owners of leased locations within portfolio.
Facilities Project Manager
Yellow Corporation
10.2019 - 10.2023
- Supported network of over 300 terminals throughout US and Canada with maintenance and repairs, safety and regulatory compliance.
- Worked closely with terminal managers, finance, labor, and safety personnel to ensure that all facility related activities directly supporting the company's operations and cost expectations.
- Planned, scheduled, and coordinated general maintenance, major repairs, remodeling, and construction projects to maintain and enhance physical appearance of properties.
- Solicited and analyzed bids from contractors for repairs, renovations, and maintenance.
- Researched, analyzed, and recommended potential third-party organizations to assist in maintaining properties throughout network.
- Conducted inspections of facility grounds, structures, systems and equipment.
- Tracked capital and expense project spend, forecasted future capital projects, identified potential solutions, and presented facility repair needs as well as reported regularly to management on project budget, progress and technical problems.
- Assisted with department monthly and annual financial reports.
- Supervised staff of five Facility Coordinators in day-to-day activities.
Property Manager
The Hinman Company
11.2017 - 09.2019
- Managed building operations and tenant relations for assigned portfolio.
- Managed common area maintenance (CAM) process in coordination with accounting team.
- Managed capital and expense projects for assigned portfolio.
- Managed seasonal and service contracts including bidding, renewals, and expiration tracking as well as some 3rd party vendors not under contract.
- Produced and distributed periodic reports, tenant correspondence including rent statements.
- Utilized Timberline accounting software and approved invoices through TimberScan software.
- Administered property management policies and procedures.
- Coordinated and attended tenant appreciation activities.
- Maintained tenant contact information as well as access control system for assigned portfolio.
- Troubleshoot of internal and external matters when identified.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Conducted regular inspections of both interior and exterior of properties for damage.
Property Manager
Rockford Property Management
03.2017 - 11.2017
- Directed and participated in daily operations of assigned properties.
- Developed annual operating budgets for assigned properties, as well as possible CAM reconciliations.
- Responsible for purchases for property and monitoring all expenses as well as assist accounting with questions related to properties and resolution of vendor issues.
- Conduct periodic inspections of property and tenant spaces to ensure compliance with leases, verified proper upkeep of property, and conducted inspections prior to move-in and move-out.
- Maintained positive tenant relations.
- Input, close-out, and generally maintain service request system within Yardi Software.
- Maintain tenant database with Yardi software.
Relationship - Property Manager
Summit Lawn Care & Snowplowing
08.2016 - 10.2016
- Managed vendor seasonal contracts to achieve client satisfaction and efficient expense level and ensured client properties were kept to contract standards.
- Oversaw client projects including design.
Property Manager
PNC Bank NA
10.2001 - 08.2016
- Managed up to 60 properties in assigned region ensuring properties were operating in code compliant, safe, functional, and cost-effective manner. Conducted site visits quarterly or more frequently as needed.
- Managed vendors and contractors while completing assigned tasks. Lead or attended monthly vendor meetings to ensure contract adherence.
- Prepared annual operating budgets as well as capital and expense project plans for each property.
- Maintained relationships with existing end users, regional management, and market operations managers.
- Oversaw property related projects including reconfigurations and consolidations. Ensured projects were on budget, on time, and completed with minimal disruption to end users. Managed multiple concurrent projects and activities, making effective judgments as to prioritizing and time allocation.
- Assessed and managed risks associated with business objectives and activities to ensure alignment with bank's risk management framework.
- Knowledge of full spectrum of facilities management activities; ability to maintain, care for and develop commercial and physical facilities.
- Knowledge of regulations and standards regarding occupational safety and health of personnel working within organization; ability to apply relevant regulations and standards to daily work activities.
Education
Associate of Science - Travel And Tourism Administration
Davenport College
Kalamazoo, MISkills
- Project Management
- Customer Communication
- Vender Contract Management
- Budgeting - Capital and Expense
- Accounting Principles
- Collaboration
- Knowledgeable in property management applications
- Microsoft Office Suite
- Oracle Cloud Application
Timeline
Construction Manager
XPO Inc.
02.2024 - Current
Property Manager
TFI International, Inc.
10.2023 - 02.2024
Facilities Project Manager
Yellow Corporation
10.2019 - 10.2023
Property Manager
The Hinman Company
11.2017 - 09.2019
Property Manager
Rockford Property Management
03.2017 - 11.2017
Relationship - Property Manager
Summit Lawn Care & Snowplowing
08.2016 - 10.2016
Property Manager
PNC Bank NA
10.2001 - 08.2016
Associate of Science - Travel And Tourism Administration
Davenport College