Melissa Harlow
LaCygne,KS
Summary
Seasoned Market Coordinator, looking to continue career in this capacity or similar roles. Hardworking and passionate, effective in training and building lasting relationships. Detail-oriented with the ability to handle multiple projects simultaneously with a high degree of accuracy. With years of experience, requires little to no assistance completing day to day task. Team player, organized and dependable. Eager to continue growing with Aflac.
Overview
10
10
years of professional experience
Work History
Market Coordinator
Aflac
09.2019 - Current
Roles and Responsibilities:
Review contracts and issuing new writing numbers and monitoring MFWA progress.
Creating sit codes, processing all changes, promotions, demotions, etc.
Monitoring and giving new associates access to Data Axle
Policy Reissues/Contest Manual Adjustments
Account transfers
Escalation liaison
Event Coordination
Market expense reports for myself and my director
Pended Business
STM training and management from Market level
Broker of Record
Training new Regional Administrators as well as hosting a bi-weekly training call with all Regional Administrators
ANF/PNFs
Maintaining the budget for Kansas
Social Media for Kansas
In charge of all correspondence to the field, via email, Touchpoints.
Pended Business
Calendar management for the Market
Sales Representative
American Family Insurance
11.2017 - 09.2019
State Administrative Assistant
American Family Insurance
11.2016 - 08.2017
Professional Risk Manager
American Family Insurance
07.2016 - 11.2016
I received a promotion within American Family Insurance after 5 months in this role. I decided to pursue the opportunity transitioning quickly from Risk Manager to State Administrative Assistant.
Licensed Sales Producer
Linn County Insurance Agency
11.2013 - 07.2016
Skills
- Event Coordination
- Budget Management
- Scheduling
- Media Relations
- Workflow Coordination
- Event Planning
- Web Management
- Social Media
Accomplishments
I have received 3 Aflac Way Awards for the following reasons:
2 for Communication Regularly
1 for Your problem is my problem
Timeline
Market Coordinator
Aflac
09.2019 - Current
Sales Representative
American Family Insurance
11.2017 - 09.2019
State Administrative Assistant
American Family Insurance
11.2016 - 08.2017
Professional Risk Manager
American Family Insurance
07.2016 - 11.2016
Licensed Sales Producer
Linn County Insurance Agency
11.2013 - 07.2016