Melissa Harmor
Adrian,MI
Summary
Flexible and detail-oriented professional with a rich background in customer service roles. Strengths include effective time management and the ability to adapt to varying demands, ensuring consistent operational excellence.
Overview
12
12
years of professional experience
Work History
Dietary Aide
Lynwood Manor
2025.06 - Current
- Assisted in meal preparation and service for residents, ensuring dietary restrictions were followed.
- Maintained cleanliness and organization of kitchen and dining areas to meet health standards.
- Supported nutritional staff by restocking supplies and preparing food items as needed.
- Collaborated with team members to deliver timely meals, enhancing resident satisfaction.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Budtender
Exotics
2025.02 - 2025.05
- Assisted customers in selecting cannabis products based on preferences and needs.
- Educated clients on product benefits, usage methods, and compliance regulations.
- Managed inventory levels, ensuring proper stock rotation and display organization.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Checked guests' photo identification for validity and age requirements.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
Gas Station Clerk
Exxon Mobil
2021.11 - 2024.08
- Operated cash register, accurately processing transactions and managing customer payments.
- Maintained inventory levels, restocking shelves to ensure product availability and presentation.
- Assisted customers with inquiries, providing information on products and services offered.
- Monitored fuel dispensers, ensuring safety protocols were followed during refueling operations.
- Trained new staff on operational procedures and customer service best practices.
- Checked customer identification for alcohol, cigarette, and lottery sales.
Assistant Manager
Little Caesars Pizza
2014.08 - 2021.08
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored staff on operational procedures and customer service standards.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed team schedules to align staffing with peak business hours.pi
- Operated pizza ovens and equipment to ensure optimal cooking conditions.
- Prepared and assembled pizzas according to customer specifications and quality standards.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Wiped down counters and food prep stations using bleach and clean cloths.
Education
High School Diploma -
WARREN COUNTY
MCMINNVILLE TNSkills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Team collaboration
- Detail-oriented
- Relationship building
- Flexible schedule
- Computer skills
Timeline
Dietary Aide
Lynwood Manor
2025.06 - Current
Budtender
Exotics
2025.02 - 2025.05
Gas Station Clerk
Exxon Mobil
2021.11 - 2024.08
Assistant Manager
Little Caesars Pizza
2014.08 - 2021.08
High School Diploma -
WARREN COUNTY