Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Melissa Harner

Austin,TX
Melissa Harner

Summary

Talented Curriculum Coordinator effective at determining course plans, selecting curriculum and managing program implementation. Highly organized and thorough with a flexible mentality. Offering 6 years' experience in the field.

Overview

14
years of professional experience
1
Certification

Work History

Healing Hands Community Doula Project

Central Texas Program Manager
08.2023 - Current

Job overview

  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.

Dell Children’s Medical Center

Adv. Pharmacy Technician
08.2022 - 11.2023

Job overview

  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs
  • Instructed trainees in the Perinatal Community Health Worker course, aligned with state guidelines
  • Responded to inquiries for doula services and paired doulas with clients
  • Coordinate doulas with clients and community outreach
  • Teamed with peers, technicians, and pharmacists to prioritize and complete orders
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into the inventory system
  • Prepared intravenous solutions.

Austin Independent School District

Health Sciences Instructor
09.2016 - 11.2022

Job overview

  • Conducted on-the-job training classes and demonstrated diverse subjects' principles, techniques, procedures, and methods
  • Planned and conducted activities for a balanced instruction program, demonstration, and work time, providing students with opportunities to observe, question, and investigate
  • Trained fellow educators in the implementation of newly developed curricula, fostering a seamless transition from old materials to new ones.
  • Designed project-based learning activities to promote critical thinking skills and real-world problem-solving abilities among students.
  • Transformed complex concepts into easily digestible content through creative lesson design while maintaining academic rigor.

St. David's Georgetown Hospital

Pharmacy Technician II
06.2015 - 07.2016

Job overview

  • Teamed with peers, technicians, and pharmacists to prioritize and complete orders
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into the inventory system
  • Prepared intravenous solutions.
  • Trained pharmacy interns and newly hired pharmacy technicians.

Walgreens

Senior Certified Pharmacy Technician
03.2010 - 05.2015

Job overview

  • Apart of the acquisitions team and trained new employees all over the US
  • Managed inventories, rotated stock, removed expired or damaged drug products, and resolved discrepancies in drug counts
  • Worked with insurance companies to process claims, resolve problems, and obtain payments
  • Delegated work to staff, setting priorities and goals
  • Remained calm and professional in stressful circumstances and dealt with unhappy customers, effectively diffusing situations
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.

Education

Southern New Hampshire University
Hooksett, NH

Bachelor of Science in Community Health Education
07.2022

University Overview

Austin Community College
Austin, TX

Associate of Arts in Liberal Arts and General Studies
12.2016

University Overview

Skills

  • Problem-Solving
  • Project Management
  • Detail Oriented
  • Strategic Planning
  • Project Coordination
  • Training and Development
  • Editing and proofreading
  • Rubric Development
  • Adaptive Learning
  • Content Development

Certification

  • Certified Pharmacy Technician (CPhT), #30156422, 11/2009, 10/2025
  • Standard Teaching License, #2118863, 06/2017, 06/2025
  • Texas Registered Pharmacy Technician, #174173, 12/2011, 07/2025
  • Certified Clinical Medical Assistant (CCMA), #PT4P2H6F3, 05/2022, 05/2026
  • Community Health Worker (CHW), #1274, 07/2024
  • Community Health Worker Instructor (CHWI), #1079, 11/2025
  • ACPE, May 2010
  • Certified Doula (CD), Apr. 2022
  • BLS

Timeline

Central Texas Program Manager
Healing Hands Community Doula Project
08.2023 - Current
Adv. Pharmacy Technician
Dell Children’s Medical Center
08.2022 - 11.2023
Health Sciences Instructor
Austin Independent School District
09.2016 - 11.2022
Pharmacy Technician II
St. David's Georgetown Hospital
06.2015 - 07.2016
Senior Certified Pharmacy Technician
Walgreens
03.2010 - 05.2015
Southern New Hampshire University
Bachelor of Science in Community Health Education
Austin Community College
Associate of Arts in Liberal Arts and General Studies
Melissa Harner