Melissa Harrison
Public Service Attendance
Mobile,AL
Summary
Dynamic and dedicated waitress with a proven track record at Olive Garden Restaurant, excelling in customer service and guest relations management. Recognized for maintaining a clean and inviting dining environment while effectively multitasking during peak hours. Skilled in menu recommendations, ensuring a memorable dining experience for all guests.
Overview
2020
2020
years of professional experience
Work History
Waitress
Olive Garden Restaurant
07.1999 - 02.2020
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Ensured server areas were clean and well-stocked to boost operational efficiency.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Sales Clerk
Waffle House
2001 - 2010
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Kept front check out area clean and organized for efficient service.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
Education
High School Diploma - GED
Theodore High School
Theodore, ALSkills
Customer service
Dining area maintenance
Guest relations management
Menu recommendations
Timeline
Waitress
Olive Garden Restaurant
07.1999 - 02.2020
Sales Clerk
Waffle House
2001 - 2010
High School Diploma - GED
Theodore High School