Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Hartshorn

Ceresco,NE

Summary

Adept and licensed cosmetologist with a proven track record at Techniques Salon, excelling in client retention through exceptional social skills and advanced sanitation practices. Demonstrated expertise in hair styling and customer service, significantly enhancing client satisfaction. Mastery in scheduling and multitasking ensures optimal efficiency and hygiene standards.

Overview

8
8
years of professional experience

Work History

Cosmetologist

Techniques Salon
05.2017 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.

Education

High School Diploma -

Waverly High School
Waverly, NE
05-2007

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist
  • Scheduling appointments
  • Hair styling
  • Professionalism and ethics
  • Sanitation practices
  • Continuing education
  • Body mechanics
  • Tool, equipment, and surface sanitizing

Timeline

Cosmetologist

Techniques Salon
05.2017 - Current

High School Diploma -

Waverly High School

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Melissa Hartshorn