Melissa Hensley
Olympia,WA
Summary
Dynamic Account Manager with a proven track record at Swire Coca Cola, excelling in client relations and account management. Skilled in leveraging strong teamwork to drive revenue growth and enhance customer satisfaction. Successfully negotiated marketing agreements, ensuring compliance and fostering long-term partnerships. Committed to delivering innovative solutions that meet client needs.
Overview
33
33
years of professional experience
Work History
Account Manager
Swire Coca Cola
10.2009 - Current
- Interact and build rapport with decision makers in customer locations.
- Place orders of product to be delivered maintaining inventory levels for consumer purchase.
- Implement strategies to increase revenue from existing accounts through innovation, equipment placement and other selling initiatives.
- Install and maintain appropriate pricing, point of sale and marketing graphics.
- Negotiate yearly Customer Marketing Agreements and ensure compliance thought the year.
Sales Associate
Columbia Distributing
12.1999 - 10.2009
- Sell to key decision makers in an assigned territory.
- Increase sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieve monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Order proper inventory of new and existing inventory to chain grocery, drug, on-premise, and convenience retail accounts.
Sales Merchandiser
Harbor Wholesale Foods
09.1992 - 02.1998
- Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
- Increased sales by establishing strong relationships with clients and understanding their needs.
- Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
- Analyzed sales data to identify opportunities for growth, implementing targeted action plans that drove increased performance.
Education
High School Diploma -
Timberline High School
Lacey, WA06-1987
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
Timeline
Account Manager
Swire Coca Cola
10.2009 - Current
Sales Associate
Columbia Distributing
12.1999 - 10.2009
Sales Merchandiser
Harbor Wholesale Foods
09.1992 - 02.1998
High School Diploma -
Timberline High School
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