Melissa Hill
Riverview,MI
Summary
Resourceful Legal Administrator known for high productivity and efficient task completion. Specialize in legal document preparation, case management, and office administration. Excel in time management, critical thinking, and problem-solving skills. Committed to maintaining confidentiality and upholding the integrity of legal processes through effective communication and organizational abilities.
Overview
11
11
years of professional experience
Work History
Legal Administrator
BELFOR Franchise Group
Ann Arbor, Michigan
02.2026 - Current
- Managed legal documentation and compliance for franchise operations.
- Coordinated communication between legal teams and franchise owners.
- Organized case files and maintained accurate records using document management systems.
- Screened applicants for creditworthiness and background checks.
- Organized case files and maintained accurate legal records.
- Drafted contracts and agreements for franchise partnerships.
- Maintained an organized filing system for all legal documents to ensure easy retrieval when needed.
Mortgage Loan Underwriter
Rocket Mortgage-Rocket Pro TPO
Detroit, Michigan
04.2015 - 04.2025
- Located and suggested loan packages that met client needs and priorities.
- Resolved customer inquiries regarding mortgage options, rates, fees. in an efficient manner.
- Determined whether or not to approve or deny loan requests based on established underwriting guidelines.
- Communicated loan decisions, including approvals, suspensions, or denials, clearly to all relevant parties.
- Resolved document mistakes and discrepancies and identified signs of fraudulent activity.
- Determined loan eligibility and approved or rejected applications.
- Evaluated credit reports, appraisals, title reports and other documentation related to the loan application.
- Monitored and complied with all federal, state, and local regulatory requirements.
- Ensured loans met all underwriting guidelines for government-sponsored entities (GSEs) such as Fannie Mae and Freddie Mac.
- Interpreted complex financial statements and tax returns to assess borrowers' financial stability.
- Conducted thorough reviews of self-employed applicants' income to ascertain sustainable earnings for loan repayment.
- Managed loan pipeline to ensure timely processing and adherence to deadlines.
Education
Associates of Liberal Arts - Social Science
Washtenaw Community College
Ann Arbor, MI05-2013
High School Diploma -
Harry S Truman High School
Taylor, MI06-1999
Skills
- Loan underwriting
- Risk assessment
- Credit analysis
- Regulatory Compliance
- FHA-DE Certification
- Advanced Income/ Correspondence Loans
- Purchase/ Refinance/ Heloc
- Conventional
- Microsoft Office
- Customer Service
- Technology
- Legal documentation
- Case file organization
- Risk evaluation
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Team coordination
- Contract drafting
- File organization
- Office administration
- Document drafting/formatting
- Multitasking capacity
- Legal document review
- Legal case management
- Records management
- Attorney support
References
References available upon request.
Timeline
Legal Administrator
BELFOR Franchise Group
02.2026 - Current
Mortgage Loan Underwriter
Rocket Mortgage-Rocket Pro TPO
04.2015 - 04.2025
Associates of Liberal Arts - Social Science
Washtenaw Community College
High School Diploma -
Harry S Truman High School