Melissa Hoetger
Abilene
Summary
Hardworking and dependable professional with a diverse background in operational management, customer service and childcare. Offering excellent customer service and interpersonal skills, ready to learn and grow in a new career.
Overview
15
15
years of professional experience
Work History
Custodial Support
Blest Beginnings
07.2024 - Current
- Enhance school cleanliness by performing daily custodial tasks such as sweeping and mopping.
- Uphold school safety standards through regular sanitization of high-touch surfaces in classrooms, restrooms, and common areas.
- Empty trash cans to keep building clean and free of germs.
Operations Supervisor
Kohl's
05.2022 - 06.2024
- Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Preschool Teacher
Blest Beginnings
08.2016 - 07.2022
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Cashier
HEB Grocery Store
10.2009 - 07.2011
- Processed customer orders and accurately handled payment transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Met customer service goals and exceeded customer expectations.
Education
Abilene High School
Abilene05-2005
Skills
- Adaptability
- Flexibility
- Customer Service
- Teamwork
Timeline
Custodial Support
Blest Beginnings
07.2024 - Current
Operations Supervisor
Kohl's
05.2022 - 06.2024
Preschool Teacher
Blest Beginnings
08.2016 - 07.2022
Cashier
HEB Grocery Store
10.2009 - 07.2011
Abilene High School
Similar Profiles
Ieshia ReedIeshia Reed
Childcare Center Director at Beginnings And Beyond ChildcareChildcare Center Director at Beginnings And Beyond Childcare
Kiana AgostoKiana Agosto
Preschool Teacher at Bright Beginnings PreschoolPreschool Teacher at Bright Beginnings Preschool
PAO CHHUN SOKPAO CHHUN SOK
Childcare Educator at Little Beginnings Learning CenterChildcare Educator at Little Beginnings Learning Center
Bryce HerrBryce Herr
Operating Room Registered Nurse at Hendricks Medical CenterOperating Room Registered Nurse at Hendricks Medical Center
Brittany RiggsBrittany Riggs
Military Police (31B) at United States ArmyMilitary Police (31B) at United States Army