Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Melissa Hopper

Decatur,Alabama

Summary

Worked as a utilization review/ case manager with 7+ years of experience in pre certification, concurrent review, discharge review and retro reviews with all payers. Case management experience is in discharge planning by procuring equipment, referring patient's to home health agencies, and collaborating with facilities for geriatric placements. Fields worked have been in the ER, Medical units, Medical - Surgical Unit, Peripheral Vascular Unit, Intensive Care Unit, Labor and Delivery, Nursery and Behavioral Health Units.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Behavioral Health Utilization Reviewer

Decatur Morgan Hospital - West Campus
12.2021 - Current
  • Behavioral health utilization review of child, adolescent, adult, and geriatric units full time.
  • Responsibilities include performing concurrent reviews with Medicaid, Medicare, Blue Cross Blue Shield of Alabama, and other commercial payers to ensure medical necessity of admission and extended inpatient stay.
  • Other duties include but are not limited to assisting in pre-certification of admissions, discharge reviews, and geriatric placements as needed.

ER Case Manager/Utilization Reviewer

Decatur Morgan Hospital
12.2018 - 12.2021
  • ER Case Manager/ Utilization Reviewer full time. Responsibilities included pre-certification of inpatient and observation admissions though ER
  • Initial case management assessment for discharge planning
  • Procuring equipment for patients discharging from ER
  • Float Utilization Reviewer/ Case Manager to 3 separate Medical Units on 2 different campuses, as well as Medical/Surgical, Peripheral Vascular Unit, ICU units, labor and delivery and nursery as needed.

Weekend Charge Nurse

Decatur Morgan Hospital
09.2017 - 12.2018
  • Weekend charge nurse on 4 North medical surgical unit, full time.
  • Duties included making patient bed assignments, and staff/ patient assignments
  • Ensuring all documentation appropriately reflected in medical record by all staff
  • All core measures met and documented appropriately
  • Troubleshooting issues as they arose on unit
  • Discharging all patients on weekend
  • Admission and discharging infusion patients as needed

Utilization Reviewer/Case Manager

Decatur Morgan Hospital
09.2014 - 09.2017
  • Utilization Reviewer/ Case Manager on 4 South Orthopedic/ Urology Unit and 4 North Medical- Surgical unit, full time.
  • Responsibilities included pre-certification, concurrent review, discharge review, and retro reviews on all patients to ensure medical necessity of admission and extended stay.
  • Initial case management assessment and follow up in discharge planning of all patients.
  • Collaboration with medical doctors and social workers for medical necessity and extended stay in discharge planning.

Charge Nurse

Decatur Morgan Hospital
03.2013 - 08.2014
  • Charge nurse on 4 South/Orthopedic/ Urology Medical Surgical Unit, full time
  • Responsibilities included patient bed assignment and faculty patient assignment
  • Admission and discharge documentation on each patient
  • Ensuring documentation by staff was accurate and reflected in the medical record and education as needed
  • Ensuring core measures were met and documented in the medical record and education as needed
  • Troubleshooting issues on the unit as needed

Registered Nurse

Decatur Morgan Hospital
08.2010 - 03.2013
  • Registered Nurse on 4 North/orthopedic, medical-surgical unit, full time
  • Responsibilities included initial assessment, documentation of patient reflected accurately in the medical record
  • Administering medications and documenting medications in a timely manner
  • Troubleshoot patient issues as needed
  • Admission and discharge documentation accurately on each patient
  • Managing orthopedic and urology patients pre and post surgery

Registered Nurse

Huntsville Hospital Main
11.2010 - 12.2012
  • Registered Nurse on Joint Camp orthopedic unit, prn
  • Duties included assessment of post op orthopedic patients
  • Ensuring documentation was accurately reflected in the medical record
  • Managing pain control for patient via pain pump
  • Distributing medications and documenting medications in a timely manner
  • Troubleshooting patient issues as needed

Nurse Tech

Decatur Morgan Hospital
04.2009 - 08.2010
  • Patient Care Aide on 4 North/orthopedic, medical-surgical unit, part-time
  • Responsibilities include assisting patient's with all ADLS
  • Accurate vital signs and finger stick blood sugars taken and reported to nurse if not within normal limits
  • Simple bandage changes and removal of IVs at discharge
  • Transportation of patients to procedures and at discharge
  • Preparing pre op patients for surgery

Homemaker

05.2006 - 04.2009

Education

Associate of Science - Registered Nurse

Calhoun Community College
Tanner, Alabama
07.2010

High School Diploma -

Athens High School
Athens, Alabama
05.1996

Skills

  • Knowledge in coordination and promoting continuity of care and cost effectiveness through functions of case management, utilization review, and authorization management
  • Knowledge and use of discharge planning, case management referral criteria, utilization review and levels of care
  • Computer literate and willingness to learn new applications
  • Experience in task prioritization, highly organized, and attuned to time sensitive cases

Certification

  • Registered Nurse, 1-128286, AL, 09/11/2010, 04/17/2023
  • MSL, AL, 04/17/2023, 12/31/2025

References

On Request

Timeline

Behavioral Health Utilization Reviewer

Decatur Morgan Hospital - West Campus
12.2021 - Current

ER Case Manager/Utilization Reviewer

Decatur Morgan Hospital
12.2018 - 12.2021

Weekend Charge Nurse

Decatur Morgan Hospital
09.2017 - 12.2018

Utilization Reviewer/Case Manager

Decatur Morgan Hospital
09.2014 - 09.2017

Charge Nurse

Decatur Morgan Hospital
03.2013 - 08.2014

Registered Nurse

Huntsville Hospital Main
11.2010 - 12.2012

Registered Nurse

Decatur Morgan Hospital
08.2010 - 03.2013

Nurse Tech

Decatur Morgan Hospital
04.2009 - 08.2010

Homemaker

05.2006 - 04.2009

Associate of Science - Registered Nurse

Calhoun Community College

High School Diploma -

Athens High School
  • Registered Nurse, 1-128286, AL, 09/11/2010, 04/17/2023
  • MSL, AL, 04/17/2023, 12/31/2025
Melissa Hopper