MELISSA HOWARD
RED OAK,TX
Summary
Dedicated Systems Coordinator with 10 years at The Home Depot supporting distribution operations, systems management, customer service, and process improvement. Skilled in technology support, logistics coordination, problem-solving, and team leadership. Recognized through Associate of the Month, Values in Action, and STAR Awards. Known for reliability, integrity, strong organization, and a sense of urgency that drives team success.
Overview
10
10
years of professional experience
Work History
DC Systems Coordinator
The Home Depot Distribution Center
Dallas, Texas
08.2023 - Current
- Oversaw installation, maintenance, and support of distribution center technology and hardware, resolving equipment issues, escalating critical concerns, and coaching associates on effective technology use to enhance productivity and meet operational goals.
- Monitored and maintained system performance, troubleshooting hardware and software issues to ensure seamless operations.
- Coordinated resources across multiple teams to meet project deadlines, ensuring alignment and timely completion of tasks.
IFC Operations Coordinator
The Home Depot Distribution Center
Dallas, Texas
08.2018 - 09.2023
- Trained new employees on operational procedures and safety protocols.
- Collaborated with team to optimize supply chain logistics, improving workflow efficiency.
- Coordinated daily operations, effectively delegating tasks to ensure timely completion.
- Balanced priorities in IFC workflows to consistently meet production goals.
General Office Associate
The Home Depot Distribution Center
Dallas, Texas
05.2017 - 05.2018
- Accurately inputted data into computer systems within established timelines.
- Provided administrative support through data entry and paperwork processing, streamlining daily operations.
- Executed general office duties, including photocopying, faxing, and scanning, ensuring timely document handling.
- Coordinated shipping schedules, optimizing logistics and delivery efficiency.
General Warehouse Associate
The Home Depot Distribution Center
Dallas, Texas
05.2016 - 05.2017
- Operated forklifts and pallet jacks to facilitate timely inventory movement.
- Received, inspected, and stored incoming shipments to ensure accuracy and organization.
- Maintained clean, organized warehouse space to uphold safety standards.
Education
GED -
Midway ISD
Henrietta, TX05-2007
Skills
- System installation
- System performance monitoring
- Hardware troubleshooting
- Software maintenance
- Technology support
- Resource management
- Operational planning
- Employee training
- Problem solving
- Effective communication
Accomplishments
- Double Platinum Homer Awards
- Associate of the Month Awards
- Values in Action Awards
- STAR Award
Timeline
DC Systems Coordinator
The Home Depot Distribution Center
08.2023 - Current
IFC Operations Coordinator
The Home Depot Distribution Center
08.2018 - 09.2023
General Office Associate
The Home Depot Distribution Center
05.2017 - 05.2018
General Warehouse Associate
The Home Depot Distribution Center
05.2016 - 05.2017
GED -
Midway ISD