Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Melissa Hoyt

Cincinnati

Summary

Results - driven Sales Representative with a solid foundation at American Woodmark Corp., excelling in customer relationship management and sales strategy execution. History of driving significant sales growth through effective account management and event participation. Skilled in assessing client needs and delivering solutions, fostering strong relationships that boost brand visibility. Known for achieving revenue targets, increasing market share and enhancing customer satisfaction through strategic relationship cultivation.

Overview

25
25
years of professional experience

Work History

Sales Representative

American Woodmark Corp.
Cincinnati
07.2000 - Current
  • Managed customer accounts to strengthen relationships and drive sales growth.
  • Conducted Woodmark Customer Events since 2008 to enhance brand visibility.
  • Provided prompt responses to customer inquiries, ensuring satisfaction and retention.
  • Maintained comprehensive knowledge of product lines to effectively address client needs.
  • Engaged designers, PASAs, and OSRs to assess requirements and recommend suitable products.
  • Identified customer needs through active listening, facilitating optimal product recommendations.
  • Maximized sales potential by maintaining organized, fully stocked, and accurately priced displays.
  • Generated sales leads through networking with designers, PASAs, and OSRs.

Education

Bachelor of Science - Business Management And Purchasing

Miami University
Oxford, OH
08-1983

Skills

  • Customer relationship management
  • Account servicing
  • Event participation
  • Peer training
  • Persistence
  • Product knowledge

Affiliations

  • Regular participant in Team Depot Events
  • Work at a local soup kitchen monthly
  • Regular participant in local Leukemia/Lymphoma Walk
  • Participant in Cincinnati Turkey 10K to benefit local food banks since 1997.

Accomplishments

  • Rep of the Quarter, 8 times since 2017
  • Sales Builder Award: 2009, 2012, 2013, 2015
  • President's Sales Award: 2016, 2020 and 2024
  • Sales Representative of the Year 2024

Timeline

Sales Representative

American Woodmark Corp.
07.2000 - Current

Bachelor of Science - Business Management And Purchasing

Miami University

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