Melissa Hyde
Lancaster
Summary
Dynamic retail professional with extensive store management experience at Wegmans Food Markets. Proven track record in inventory control and leadership, successfully optimizing ingredient ordering processes and enhancing customer satisfaction. Skilled in merchandising and data analysis, fostering team development to drive sales and maintain high product standards.
Overview
8
8
years of professional experience
Work History
Bakery Coordinator
Wegmans Food Markets
Buffalo
02.2024 - Current
- Managed inventory levels, minimizing waste and optimizing ingredient ordering processes
- Implemented quality control measures to maintain consistent product standards and customer satisfaction
- Maintained a clean and organized work environment, adhering to health and safety regulations at all times
- Managed vendor relationships for ingredient sourcing while negotiating favorable pricing terms
Grocery Team Leader
Wegmans Food Markets
Buffalo
08.2023 - 02.2024
- Collaborated with the grocery manager to develop and implement strategies for improving customer satisfaction and increasing sales
- Assisted in the management of daily operations, including inventory control, stocking shelves, and ensuring product quality and freshness
- Trained and supervised a team of around 20 employees on proper store procedures, safety protocols, and customer service standards
- Assisted in creating attractive displays to promote featured products or seasonal items for increased sales opportunities
Service Team Leader
Wegmans Food Markets
Buffalo
03.2022 - 08.2023
- Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
Store Coordinator
Wegmans Food Markets
Depew
09.2021 - 03.2022
- Supervise and develop a team of Front End employees; and be entrusted with managing the entire store during early morning, late evening and nighttime hours as well as weekend operations
Merchandising Intern
Wegmans Food Markets
Rochester
05.2021 - 08.2021
- Worked with the Wegmans brand team for 12 weeks out of the summer and worked a full 40 hours per week contacting suppliers on new 'FASTER' act regulations, deleted and added product lines into our system and learned about how a company operates from the corporate level
Nonperishable team member
Wegmans Food Markets
Depew
12.2019 - 08.2021
- Work closely with the nonperishable crew to ensure our shelves are stocked and displays are well- merchandised
- Take inventory, write orders, break down loads and assist customers with inquiries
Wegmans Cashier
Wegmans Food Markets
Depew
04.2019 - 12.2019
- Greet customers, collect payments, use scanning devices, answering to customer inquiries and bagging items correctly to ensure customers have a great customer service experience
Crew Member
Ted's Hot Dogs
Lancaster
04.2017 - 04.2019
- Maintained high standards by working quickly and efficiently in a team setting to ensure customers received their food in a timely manner
- Communicated clearly and positively with coworkers and management
Education
Bachelor's degree - Business
University at Buffalo
Amherst, NY07.2022
High School Diploma -
Lancaster High School
Lancaster, NY06-2018
Skills
- Store Management Experience
- Payroll
- Sales Management
- Inventory Control
- Leadership
- Merchandising
- Cash Handling
- Planograms
- Profit & Loss
- Food Safety
- Supervising Experience
- Retail Management
- Data analysis
- Visual merchandising
Timeline
Bakery Coordinator
Wegmans Food Markets
02.2024 - Current
Grocery Team Leader
Wegmans Food Markets
08.2023 - 02.2024
Service Team Leader
Wegmans Food Markets
03.2022 - 08.2023
Store Coordinator
Wegmans Food Markets
09.2021 - 03.2022
Merchandising Intern
Wegmans Food Markets
05.2021 - 08.2021
Nonperishable team member
Wegmans Food Markets
12.2019 - 08.2021
Wegmans Cashier
Wegmans Food Markets
04.2019 - 12.2019
Crew Member
Ted's Hot Dogs
04.2017 - 04.2019
Bachelor's degree - Business
University at Buffalo
High School Diploma -
Lancaster High School
Similar Profiles
Daniel WernerDaniel Werner
Team Leader at Wegmans Food Markets, IncTeam Leader at Wegmans Food Markets, Inc
KARI WEILERKARI WEILER
Bakery Department Manager at Wegmans Food MarketsBakery Department Manager at Wegmans Food Markets
Michael SwierczynskiMichael Swierczynski
Wine Shop Employee at Wegmans Food MarketsWine Shop Employee at Wegmans Food Markets
Shukri YusufShukri Yusuf
Cashier at Wegmans Food MarketsCashier at Wegmans Food Markets
Tarup MitraTarup Mitra
Condition Report Writer at Alliance Inspection ManagementCondition Report Writer at Alliance Inspection Management