MELISSA JIMENEZ
Staten Island,NY
Summary
Security professional prepared to enhance operational security and team efficiency. Proven capability in overseeing security protocols and managing emergency responses. Reliable and adaptable, with strong focus on collaboration and achieving team goals. Skilled in surveillance, incident reporting, and personnel management.
Overview
14
14
years of professional experience
Work History
Security Shift Lead
Metro One
09.2021 - Current
Responsibilities: Amazon- Maintained a safe environment for staff and visitors though diligent monitoring of surveillance systems.
Ems escorts for employees as well as writing any reports for EMS, FDNY and NYPD incidents at the facility.
Enhanced overall security by conducting thorough patrol and responding promptly to incidents.
Computer experience with Microsoft word and Excel as well as CCTV.
Supervising Amazon sites and keeping track of timesheets on Kronos, invoice and billing audit
Trained new security personnel, resulting in better performance on the job.
Security
G4S USA Security
04.2015 - 11.2020
- Monitoring surveillance cameras
- Working different events and occasions assigned
- ID'ing incoming and outgoing foot traffic
- Ensuring individuals reach specified locations or escorting prohibited guests
Retail/Cashier
Forever 21
09.2014 - 04.2015
- In-person customer assistance
- Handling floor layouts and rotation of clothes
- Working register to maintain positive flow
- Organization at the end of night for the next day
Kitchen Management/Cashier
Auntie Anne's Pretzels
06.2010 - 09.2014
- Daily register close out
- Ensured customer satisfaction with food safety
- Rotated locations as a cashier
- Handled weekly incoming inventory shipments
Education
Criminal Justice Degree -
Borough of Manhattan Community College
New York, NY05.2017
NYS Department of State License -
Security License
New York, NY04.2015
Food Handling License -
NYCDOH and Mental Hygiene
New York, NY06.2012
Skills
- Interpersonal communication
- Time management
- Adaptability
- Dependability
- Security management
- Integrity and professionalism
References
- Alejandro Ruiz, Professional, (347) 446-7156, alejandroruiz@citi.com
- Sonia Reyes, Professional, (347) 825-9297, soniazreyese@gmail.com
- Ana Juarez, Personal, (347) 599-4057, anakarenjg27@gmail.com
Timeline
Security Shift Lead
Metro One
09.2021 - Current
Security
G4S USA Security
04.2015 - 11.2020
Retail/Cashier
Forever 21
09.2014 - 04.2015
Kitchen Management/Cashier
Auntie Anne's Pretzels
06.2010 - 09.2014
NYS Department of State License -
Security License
Food Handling License -
NYCDOH and Mental Hygiene
Criminal Justice Degree -
Borough of Manhattan Community College
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