Melissa Jimenez
Orlando,FL
Summary
Experienced business professional with expertise in strategic planning and operational management. Demonstrated success in driving impactful results through effective leadership and resource optimization. Skilled in financial management, strategic growth, and fostering positive customer relations. Proficient in training, motivating, and managing personnel across industries such as hospitality, transportation, logistics, and customer service. Extensive knowledge of conflict resolution and human resource functions.
Overview
26
26
years of professional experience
Work History
Owner
Supreme Investors Management
07.2020 - Current
- Managed financial aspects for business clients, including budgeting, financial reporting, and tax preparation.
- Established foundational processes for business operations.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
Owner/Operations Manager
Extreme Freight Express
06.2018 - 12.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Terminal Manager
Florida Beauty Express
12.2017 - 01.2020
- Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
- Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
Store Manager & Area Trainer
Wawa
08.2013 - 11.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Area Safety & Security Supervisor/Restaurant Manager
Denny's Corp
04.2010 - 08.2013
General Manager
Qdoba
01.2006 - 01.2010
General Manager
Western Beef Supermarkets
01.2000 - 01.2003
Education
GRAPHIC DESIGN, COMPUTER SCIENCE
ST.JOHN'S UNIVERSITY
JAMAICA, NYSkills
- Strategy
- Coaching
- Mentorship
- Change Management
- Virtual Collaboration
- Risk Assessment
- Conflict Resolution
- Data Analysis
- Troubleshooting
- Digital Proficiency
- Customer relations
- Business development
Motivational Quote
To The World you may be one person, but to one person you may be the World. -Dr.Seuss
Timeline
Owner
Supreme Investors Management
07.2020 - Current
Owner/Operations Manager
Extreme Freight Express
06.2018 - 12.2024
Terminal Manager
Florida Beauty Express
12.2017 - 01.2020
Store Manager & Area Trainer
Wawa
08.2013 - 11.2017
Area Safety & Security Supervisor/Restaurant Manager
Denny's Corp
04.2010 - 08.2013
General Manager
Qdoba
01.2006 - 01.2010
General Manager
Western Beef Supermarkets
01.2000 - 01.2003
GRAPHIC DESIGN, COMPUTER SCIENCE
ST.JOHN'S UNIVERSITY
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