MELISSA KALIBERDA

Conducts labor/cost analysis using data visualization for HCA's Gulf Coast Division’s acute nursing departments.

Contributes to the implementation of HCA's cutting-edge AI program, transforming scheduling and staffing practices.

Manages ongoing projects in multiple facilities, resulting in a 25% reduction in over staffed schedules.

Realized a remarkable 146% boost in B2B revenue by revamping the entire B2B program with strategic improvements leveraging RangeMe, Faire, and Klaviyo

Forecasted B2B revenue on a monthly and annual basis by analyzing market feedback and studying consumer behavior.

Implemented and supervised a highly successful partnership with Good Morning America, resulting in an outstanding 106% growth in overall profits.

Elevated the overall customer service rating on HubSpot by maintaining consistent communication and delivering outstanding service, resulting in an increase from 4.5 to 4.8.

Drove the success of an influencer marketing initiative leveraging Refersion, achieving a total of 138 participating influencers.

Analyzed customer behavior to foster satisfaction and decrease turnover rate.

Led successful loyalty partnership marketing events while closely monitoring inventory usage trends.