Melissa Kelley
Anderson City Police Department
Pendleton,USA
1
Language
1
Certification
17
years of professional experience
Detail-oriented Certified Accreditation Manager and Sergeant specializing in policy compliance and departmental administration. Led initiatives to align operations with state minimum standards for full agency accreditation, enhancing organizational integrity and efficiency. Fostered teamwork and adapted to changing environments, contributing to significant project successes and maintaining strong client and staff relationships.
Work History
SCIBRS Coordinator
1 Year 9 Months- Streamlined communication between various departments to improve information sharing and collaboration.
- Monitored compliance with departmental regulations, ensuring adherence to safety standards and protocols.
- Entered data, generated reports, and produced tracking documents.
Accreditation Manager / Administration Division Sergeant
3 Years 7 Months- Create and improve departmental policies to reflect minimum SC state standards and best practices
- Assists with interview board(s) for new hires and / or promotional boards up to the level / rank of Sergeant.
- Supervised officers working in courtroom security.
- Conducted internal affairs interviews when primary IA coordinator was not available.
- Facilitated courtroom security by coordinating with personnel and managing access.
- Worked as secondary Internal Affairs Officer.
- Supervised civilian employees to include records, grant coordinator, secretary of the chief, etc.
- Managed recruiting events by setting up venues and liaising with applicants.
- Rewrote policies.
- Researched new information about laws, policies, Attorney General's opinion(s) to help with rewriting policies.
- Networked with other agencies / accreditation managers reference to policy changes needed, conducted, provided, etc.
- Located and documented proof(s) of compliance for existing policies.
- Assist traffic lieutenant with coordinating small events
- Assisted traffic division with coordinating small events (to include security details, scheduling, and traffic control).
- Liaison between local businesses and the police department for assistance with small events.
- Assist with the training division
- Participated as a member of the Honor Guard, representing the department at ceremonial events.
- Engaged with law enforcement professionals at SCPAC meetings to enhance departmental strategies.
- Participated as a member of NAWLEE to promote leadership and professional development for women in law enforcement.
- Executed internal affairs interviews during the primary IA coordinator's absence.
- A member of NAWLEE (National Association of Women in Law Enforcement Executives).
- Certified SWAT team member.
Law Enforcement Victim's Advocate
3 Years 2 Months- Supported victims, family members and witnesses through various systems including law enforcement, healthcare, and social services.
- Collected and analyzed statistical data to enhance accuracy of client records.
- Developed safety plans to meet victims' assessment of need.
- Constructed referral list of agencies and community resources for victims to provide aftercare services.
- Interviewed individuals and families to assess needs and provide informational resources.
- Served as an intermediary to advocate for clients' rights and needs within the justice system.
- Attended interagency meetings and networked to create community partnerships.
- Built rapport with clients to foster a safe and trusting environment for support..
- Developed rapport to create safe and trusting environment for care.
- Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
- Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
- Provided safe transportation for victims relocating to secure housing options.
- Coordinated safe transportation for victims attending court or bond hearings to ensure their presence.
- Provided training for victim notification to Detention and / or Patrol Officers.
- Facilitated communication between victims, court personnel, and law enforcement to ensure clarity and understanding.
Patrol Sergeant
4 Years- Patrolled municipality in the Town of Williamston location to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety.
- Conveyed critical shift information, including focus areas and persons of interest, to enhance situational awareness for patrol officers.
- Backed up patrol officers during difficult stops or to answer complex questions.
- Responded to callouts during periods of low coverage or high demand to serve public in the Town Limits of Williamston, SC.
- Fostered positive community relations through proactive communication at crime scenes and support of community programs, such as Community Watch.
- Answered callouts during low coverage and high demand to serve the public in Williamston, SC.
- Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.
- Managed shift schedules, including granting or denying leave requests and obtaining coverage for shortages.
- Maintained positive community relations through active communication at crime scenes and assistance with programs such as Community Watch Programs.
- Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
- Collaborated with court prosecutors and testified in court.
- Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
- Inspected officers and vehicles to identify and correct any unprofessional appearances.
- Investigated allegations of employee misconduct, provided findings and coordinated disciplinary actions.
- Monitored social media platforms for relevant police department updates and online sources for the police department.
Police Patrol Officer
5 Years 3 Months- Investigated crimes and accidents, administered first aid, secured perimeters and accident scenes, and identified and preserved evidence to support law enforcement efforts.
- Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence.
- Conducted traffic stops and maintained a general police presence in an attempt to deter, resolve, and monitor crime while providing peace and protection for the community.
- Patrolled town limits of Williamston Police Department to maintain law and order, deter criminal activity, enforce regulations, respond to citizen requests, and enhance public safety.
- Increased customer satisfaction by resolving crimes and complaint issues within the community.
- Worked with person(s) in the community to understand needs and provide protection services.
- Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
- Resolved crimes and community complaint issues, contributing to increased customer satisfaction and trust in police services.
- Collaborated with court prosecutors and testified in court.
- Maintained excellent attendance record, consistently arriving to work on time.
- Executed delegated tasks assigned by superior officers to support team objectives.
Detention Officer / Dispatcher
1 Year- Processed prisoners through identification and documentation processes during facility booking procedures.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Verified identification using specialized databases and fingerprinting, ensuring accurate documentation for processing.
- Supervised and controlled behavior of the inmates.
- Attended to feeding, housing and physical well-being of inmates.
- Regularly conducted security and sanitation checks.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Maintained organized offender records and documentation, ensuring compliance with department and legal standards to support operational integrity.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Minimized risks by closely monitoring public safety units and emergency response issues by observing public safety field units.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Handled inquiries by answering calls promptly and took basic information from caller.
- Read system maps and caller information, and documented all details in system.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
Associate of Applied Science - Information Technology
Associate of Applied Science - Criminal Justice
Bachelor of Science - Criminal Justice
Skills
Accreditation management certification
Accreditation knowledge
Police policy development
Certified law enforcement professional
Proficient in law enforcement practices
Data analysis
Traffic safety management
Evidence management
Certified Datamaster Operator
Policy training
Use of force training
Victim support strategies
Law enforcement techniques
Regulatory compliance
Standards development
Internal investigations
Task prioritization and organization
Public relations
Database management
Multitasking and organization
Operational planning
Work planning
Program oversight
Schedule coordination
Staff scheduling
Document control
Record Keeping
Document assessment
Training facilitation
Curriculum design
Process improvement
Best practices
Policy review
Instructional design
Time management
Performance evaluation
Training curriculum
Compliance assessment
Quality assurance
Policy analysis
Interdepartmental collaboration
Customer service
Analytical thinking
Task prioritization
Process management
Safety assessment
Compliance auditing
Idea presentation
Safety protocols
Community engagement
Experienced field trainer
Discretion and confidentiality
Crisis intervention
Patrol supervision
Emergency response training
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved SC Law Enforcement Accreditation for the Anderson City Police Department by teamwork, professionalism, and leadership upon completing accreditation assessment with accuracy and efficiency.
Affiliations
- Fraternal Order of Police
- South Carolina Law Enforcement Officers Association ( A district 10 Representative)
- NAWLEE
Certification
- Detention Officer
- Patrol Officer
- APTI Leadership in LE
- FBI LEEDA Supervisor Leadership
- FBI LEEDA Command Leadership
- FBI LEEDA Executive Leadership
- FBI LEEDA Internal Affairs
- Risk Management
- Investigations
- Fingerprinting
- Interrogations
- Domestic Violence
- Human Trafficking
- SWAT
- Crisis Intervention
- Microsoft Tech Associate Database Fundamentals
- FTO (Field Training Officer)
- Detention Management
- Detention FTO Manager
- Advance Internal Affairs
- Advance Accreditation
- Victim Advocate
- Taser
- Data Master Operator
- DUI / SFST practitioner
- Radar
- Specific Skills Instructor
- Computer Repair and Service Technician
- CJIS
Languages
Spanish
Limited Working
Awards
- FBI LEEDA Trilogy
- Good Conduct
- Employee of the Month
- Employee recognition - Professionalism, Teamwork, Leadership, and Integrity
Timeline
SCIBRS Coordinator
Williamston Police Department
11.2024 - CurrentRead More
Accreditation Manager / Administration Division Sergeant
Anderson City Police Department
01.2023 - CurrentRead More
Law Enforcement Victim's Advocate
Anderson City Police Department
11.2019 - 01.2023Read More
Patrol Sergeant
Williamston Police Department
11.2015 - 11.2019Read More
Police Patrol Officer
Williamston Police Department
08.2010 - 11.2015Read More
Detention Officer / Dispatcher
Williamston Police Department
08.2009 - 08.2010Read More
Forrest College
Associate of Applied Science from Criminal Justice
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Forrest College
Associate of Applied Science from Information Technology
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Anderson University
Bachelor of Science from Criminal Justice
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