Melissa Kellow
Chandler,AZ
Summary
Licensed cosmetologist and experienced beauty industry leader with over 30 years of expertise in salon ownership, team development, and exceptional client service. Recognized for building and sustaining service-driven brands, streamlining salon operations with creativity and precision, and coaching professionals in advanced techniques across cutting, coloring, and client care. Dedicated to advancing the beauty industry through innovation, education, and consistently outstanding guest experiences.
Overview
1
1
Certification
Work History
Sales and Education
Sabastian International
- Delivered education and mentorship to stylists and salon teams, supporting skill development and product knowledge.
- Managed salon accounts, monitored inventory levels, and executed retail promotional strategies to drive product sales.
- Traveled to multiple salon locations to provide hands-on hair color education, technical training, and brand representation.
Stylist
Jean Madeline Salons
- Completed a structured, year-long assistant training program focused on technical mastery and client service.
- Promoted to stylist and served clients across multiple salon locations, building a strong foundation in advanced cut and color techniques.
Salon Owner
Cloud 9 Salon
- Strategically built and led a salon team and a high-performing salon, expanding the client base to more than 6,000 loyal guests.
- Design and launch targeted marketing campaigns that significantly increase appointment volume and online engagement.
- Mentor stylists in advanced technical services, client communication, and professional development to elevate overall service quality.
- Transitioned from daily behind-the-chair services to a leadership role focused on education, operational efficiency, and long-term business growth.
Education
Gordon Phillips Beauty Academy
Arizona Cosmetology License #17922047
Lebanon Valley College
Bachelor of Arts
Skills
- Salon Operations & Scheduling: Efficiently manage daily salon operations and optimize appointment scheduling
- Detail-Oriented & Organized: Maintain high standards of accuracy and organization in all tasks
- Comprehensive Beauty Services: Expert in all aspects of hair cutting, coloring, and styling
- Technology & Software Proficiency: Skilled in salon management software and scheduling systems
- Conflict Resolution: Navigate and resolve staff and client concerns with professionalism
- Communication & Listening: Strong interpersonal skills with active listening and clear communication
- Time Management: Effectively prioritize tasks to ensure smooth salon operations
- Health & Safety Compliance: Ensure adherence to sanitation, safety, and regulatory standards
- Client Relationship Management: Build and maintain strong, long-term client relationships
- Team Leadership & Mentorship: Recruit, train, and develop high-performing salon teams
Certification
- Vidal Sassoon Academy - Color Course
- Vidal Sassoon Academy - Hair Cutting Course
- Hair Color America – Master Course
- Bumble & Bumble – Business 2.0
- Qnity – Salon Business Ownership
Timeline
Sales and Education
Sabastian International
Stylist
Jean Madeline Salons
Salon Owner
Cloud 9 Salon
Gordon Phillips Beauty Academy
Arizona Cosmetology License #17922047
Lebanon Valley College
Bachelor of Arts