Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Melissa Keye

Atlanta,GA

Summary

Friendly and enthusiastic Shuttle Driver bringing Number years of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to collecting fares, inspecting vehicles and completing basic repairs. Commanding Job Title with excellent communication skills, stays focused and attentive while on job. Well-versed in bus maintenance and safety regulations and dedicated to transporting passengers safely and on time. Excellent driving record and committed to helping passengers with special needs.

Overview

8
years of professional experience

Work History

First Transit, Inc.
Atlanta, GA

Transit Bus Driver
06.2022 - Current

Job overview

  • Assisted passengers with inquiries and requests during trips.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
  • Followed company policies and procedures and maintained compliance with standards.
  • Aided passengers with disabilities or special needs.
  • Ensured safety of all passengers by adhering to strict driving regulations and guidelines.
  • Inspected bus for any mechanical issues before departure.
  • Updated and maintained accurate trip logs and records.

Lyft
Atlanta, GA

Driver
09.2015 - Current

Job overview

  • Minimized liability by consistently following road rules when driving.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Achieved safe driving records by consistently following traffic rules and regulations.

North Star LLC
Buford, GA

Amazon Driver
10.2023 - 12.2023

Job overview

  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Obtained signatures from customers upon delivery of goods.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

National Institute of Technology
Atlanta, GA

Diploma from Medical Insurance Billing And Coding
04.2002

Mcnair High School
Decatur, GA

Diploma from Course of Studies
06.1993

Skills

  • Dispatch Communication
  • Disability Awareness
  • Special Needs Passengers
  • DOT Regulations
  • Passenger Assistance
  • Local traffic regulations
  • Two-Way Radio Operation
  • Report Preparation
  • Transportation Regulations

Timeline

Amazon Driver

North Star LLC
10.2023 - 12.2023

Transit Bus Driver

First Transit, Inc.
06.2022 - Current

Driver

Lyft
09.2015 - Current

National Institute of Technology

Diploma from Medical Insurance Billing And Coding

Mcnair High School

Diploma from Course of Studies
Melissa Keye