Professional Summary
Overview
Work History
Education
Skills
Timeline

Melissa Kim

Penguin Random House
Westminster,MD
37
years of professional experience

Warehouse Professional experienced in receiving shipments, inspecting freight, and managing inventory records. Achieved operational efficiency through strong skills in invoice verification, data entry, and customer relations. Focused on delivering exceptional service and effective problem-solving in diverse roles.

Work History

Receiving Clerk

4 Years
Penguin Random House | 10.2022 - Current
  • Scanned merchandise into warehouse systems, ensuring timely updates across receiving and inventory records.
  • Received inbound shipments, verified packing slips, and recorded discrepancies for accurate inventory control.
  • Inspected cartons and pallets for damage, routing issues, and item count errors before storage.
  • Coordinated dock activity with carriers and warehouse teams to maintain steady receiving flow.

Baker

8 Months
Panera Bread | 02.2021 - 10.2021
  • Executed daily bake schedules to meet morning and peak service demand.
  • Monitored proofing, baking, and cooling processes to maintain consistent quality and freshness.
  • Prepared artisan breads, bagels, and pastries following Panera Bread recipes and production standards.
  • Inspected dough, finished products, and ingredient levels to support accurate production flow.
  • Maintained clean, organized workstations in compliance with food safety and sanitation procedures.

Barista

6 Years 8 Months
Starbucks | 06.2014 - 02.2021
  • Delivered warm customer service while resolving orders and drink customization requests.
  • Prepared handcrafted beverages and food items following Starbucks recipes and quality standards.
  • Operated cash register and POS systems accurately during high-volume service periods.
  • Maintained clean, organized café areas by sanitizing equipment and restocking supplies.

Hairstylist

24 Years 10 Months
Various | 08.1989 - 06.2014
  • Executed precision haircuts, blowouts, and chemical treatments with consistent technique.
  • Consulted clients to determine desired styles, cuts, and color services.
  • Recommended products and at-home care to support style longevity and hair health.
  • Managed sanitation standards by disinfecting tools, stations, and salon equipment.

Education

High School Diploma

North Harford High School | Pylesville, MD | 05.1987

High School Diploma

Robert’s Institute of Hair Design | Aberdeen, MD | 08.1989

Skills

Shipping and receiving
Warehouse organization
Material handling
Inventory control
Invoice verification
inventory management
Customer service

Timeline

Receiving Clerk

Penguin Random House
10.2022 - CurrentRead More

Baker

Panera Bread
02.2021 - 10.2021Read More

Barista

Starbucks
06.2014 - 02.2021Read More

Hairstylist

Various
08.1989 - 06.2014Read More

Robert’s Institute of Hair Design

High School Diploma
Read More

North Harford High School

High School Diploma
Read More
Melissa Kim