Hi, I’m
Melissa Kincaid
Riverside,CA
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for being motivated and reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
7
years of professional experience
1
Certification
Work History
Riverside Comprehensive Treatment Center
Medical Assistant Front/Back Office
03.2022 - Current
Job overview
- Greeted patients and gathered essential information for accurate recordkeeping.
- Maintained and updated medical records to ensure compliance with regulations.
- Prepared patients for examinations, ensuring readiness and comfort.
- Assisted in rooming patients, checkout processes, referral management, and laboratory service arrangements under RN or MD supervision.
- Recorded vital signs and collected specimens for diagnostic purposes.
- Supported procedures while managing patient needs effectively.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Adhered to strict HIPAA guidelines to protect patient privacy.
TrueHearts Daycare
Child Care Provider
01.2021 - 03.2022
Job overview
- Ensured a safe and nurturing environment
- Provided basic care; feeding meals and snacks; diaper changing as necessary
- Prepared education curriculum, and recorded progress of development
- Engaged in age-appropriate activities; managed behavior
- Practiced good hygiene; hand washing, clean interactive areas throughout the day
- Maintained contact with children’s parents; contacting them in case of emergency
Cornerstone Spine Institute
Medical Receptionist
10.2018 - 02.2021
Job overview
- Greeted and assisted patients in scheduling appointments, answering or referring their inquiries to appropriate providers
- Proficient in patient scheduling, record keeping, and handling phone inquiries
- Professionally assisted doctors, staff, and patients by appointment reminders, managing the calendar; ensuring the flow of patients
- Maintained records, accounts, and service deliveries
Osteo-Strong
Medical Assistant Extern
12.2017 - 02.2018
Job overview
- Processed patient admission and discharge documents
- Recorded patients’ medical history, vital statistics, and test results
- Prepared treatment rooms for patient exams, ensured cleanliness according to policy
- Obtained medical information from patient and took vital signs, weight and height.
- Ensured the confidentiality, security and maintained medical records
- Accuracy, compliance and review of records for completeness according to policy
Education
SAN JOAQUIN VALLEY COLLEGETEMECULA, CA
Medical Assistant
02.2018
University Overview
- NCCT - National Certified Medical Assistant
- BLS, First Aid certified from A.H.A.
- HIPAA Certificate
- Injections Safety and Procedures Certificate
- Venipunctures Safety and Procedures Certificate
Murrieta Valley High School Murrieta, CA
High School Diploma
06-2001
Skills
- Electronic medical records management
- Medical terminology knowledge
- Appointment scheduling and billing
- Communication and telephone etiquette
- Specimen collection and analysis
- Vital signs and measurement
- EKG, CPR, and first aid proficiency
- Laboratory testing skills
- Computer literacy
- Workplace cleanliness standards
- Administrative competencies
- HIPAA compliance expertise
- Clinical documentation
- Data entry
Certification
- CMA - Certified Medical Assistant
- BLS, First Aid Certificate - American Health Association
- HIPPA Certificate
- Injections Safety and Procedures Training - January 2018
- Venipunctures Safety and Procedures Training - January 2018
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Assistant Front/Back Office
Riverside Comprehensive Treatment Center
03.2022 - Current
Child Care Provider
TrueHearts Daycare
01.2021 - 03.2022
Medical Receptionist
Cornerstone Spine Institute
10.2018 - 02.2021
Medical Assistant Extern
Osteo-Strong
12.2017 - 02.2018
SAN JOAQUIN VALLEY COLLEGE
Medical Assistant
Murrieta Valley High School
High School Diploma
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