Summary
Work History
Education
Skills
About Me
Timeline
AdministrativeAssistant

Melissa Kolb

Administrative Assistant
Plainfield,IL

Summary

Six years of Experience as an Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced professional environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Highly accomplished communication skills.

Work History

General Manager

Eat The Frog Fitness
Wheaton, IL
2019 - 2021
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Improved productivity while reducing staffing and operational costs
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.

Sales Manager

ILK/Excolo Fitness
Wheaton, IL
2016 - 2019
  • Developed, implemented and managed social media marketing plan
  • Resolved customer issues quickly and managed accounts to increase sales and meet quotas.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.

Cruise Ship Director

American Cruise Lines
Guilford, CT
2015 - 2016
  • Primary company liaison for guests relations.
  • Developed, implemented and expanded social activities, excursions and tours for the ship passengers and crew
  • Built personal relationships with guests to promote positive experiences.

Education

Bachelor of Science - RPT Administration

Western Illinois University
Macomb, IL

Skills

    Organized and Detail Oriented

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About Me

A certified Personal Trainer, I enjoy clean eating and a minimalist lifestyle. I have traveled all over the country, jumped out of an airplane, love my dog and generally enjoy life.

Timeline

Bachelor of Science - RPT Administration

Western Illinois University

Cruise Ship Director

American Cruise Lines
2015 - 2016

Sales Manager

ILK/Excolo Fitness
2016 - 2019

General Manager

Eat The Frog Fitness
2019 - 2021
Melissa KolbAdministrative Assistant