Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Korolchuk

Tampa,Florida

Summary

Dynamic hospitality professional with a WSET Level 2 Certification and a proven track record in event management and staff training. At Ritz-Carlton Berlin, I elevated bar service standards through meticulous inventory management and quality control. Fluent in Ukrainian/Russian, I excel in creating educational wine experiences, showcasing both hard and soft skills in enhancing guest satisfaction.

Overview

5
5
years of professional experience

Work History

Assistant Sommelier

Ebbe
Tampa, Florida
07.2024 - Current
  • Searched, selected and purchased wine from around world in conjunction with restaurant manager and purchasing.
  • Facilitated wine pairing classes designed to educate guests about proper selection criteria.
  • Shared wine knowledge with employees, encouraging team to develop wine knowledge through regular training sessions.

Bar Server

Ritz-Carlton Berlin
Berlin, Germany
05.2024 - 09.2025
  • Provided bar services for numerous public and private events.
  • Delegated work to staff, setting priorities and goals.
  • Implemented quality control measures to uphold company standards.

Bar Waiter

Waldorf Astoria Berlin
Berlin, Germany
03.2022 - 12.2023
  • Assessed patrons' needs to always provide proactive service.
  • Participated in staff meetings and training sessions as required.
  • Maintained accurate records of inventory levels of beer, wine, spirits, mixers, garnishes.

Head Waiter

Hilton Kyiv Hotel
Kyiv, Ukraine
01.2021 - 02.2022
  • Assigned serving staff to specific stations throughout the restaurant.
  • Trained new waiters on food service procedures and customer service standards.
  • Designed schedules for front of house employees, adapting plans based on seasons, days and employee availability.

Education

Master of Science - Hospitality And Tourism Management

University of South Florida
Tampa, FL
12-2024

Skills

  • WSET Lev2 Certificarion
  • Event management
  • Staff training
  • Inventory management
  • FLUENT IN Ukrainian/Russian

Timeline

Assistant Sommelier

Ebbe
07.2024 - Current

Bar Server

Ritz-Carlton Berlin
05.2024 - 09.2025

Bar Waiter

Waldorf Astoria Berlin
03.2022 - 12.2023

Head Waiter

Hilton Kyiv Hotel
01.2021 - 02.2022

Master of Science - Hospitality And Tourism Management

University of South Florida
Melissa Korolchuk