Summary
Overview
Work History
Education
Skills
Websites
Making custom wood signs
Timeline
Generic

Melissa Kostos

Mount Airy,MD

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

11
11
years of professional experience

Work History

Owner/Operator

Tattered Charm
01.2019 - Current
  • Created print and online advertisements to bring in new customers.
  • Established foundational processes for business operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.

Substitute Teacher

Carroll County Public Schools
08.2016 - 06.2018
  • Implemented classroom management techniques to maintain positive learning environment.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Provided instruction for students in core subject areas.
  • Enforced school and class rules to maintain order in classroom.
  • Upheld classroom routines to support student environments and maintain consistent schedules.

Teacher

Howard County Public Schools
08.2004 - 06.2009
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Planned and implemented integrated lessons to meet national standards.
  • Registered student progress and attendance on database to enable tracking history and maintain accurate records.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Created lessons and online testing materials to facilitate remote learning.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.

Education

No Degree - Education

McDaniel
Westminster, MD

No Degree - Education

UMBC
Baltimore, MD

Bachelor of Science - Education

Towson University
Towson, MD
01.2001

Skills

  • Customer Relations
  • Sales Leadership
  • Design Coordination
  • Business Development
  • Project Management
  • Cash Flow Optimization
  • Strategic Project Planning
  • Product Branding
  • Human Resource Management
  • Marketing and Advertising
  • Photographic Editing
  • Reducing Costs
  • Adaptable and Flexible
  • Marketing
  • Merchandising

Making custom wood signs

  

All signs, from start to finish, are created in my basement studio and all are hand-crafted. I’ve learned how to use lots of power tools over the years and enjoy making something with my hands!! The paint I use is custom made so none of my signs are the same.  When I send someone their custom sign, I always wrap them and make them look like a present.  I want the customer to feel like they have received a gift, because people are "treating themselves to something nice" when buying an item from my shop.  By doing this, it allows them to enjoy the entire experience of purchasing something from my small business.  I have many repeat customers!!  Included on all packages is a personalized note and a breast cancer ribbon.   I include it as a reminder to get a mammogram! Tattered Charm was developed while I was battling breast cancer in 2018. A friend of mine introduced me to the world of making signs while I was going through chemo and surgeries. Fast forward to today, I have finished the treatments that left me a little “tattered” but through faith and love, cannabis and a little science, I am now able to create “charming” signs. 

Timeline

Owner/Operator

Tattered Charm
01.2019 - Current

Substitute Teacher

Carroll County Public Schools
08.2016 - 06.2018

Teacher

Howard County Public Schools
08.2004 - 06.2009

No Degree - Education

McDaniel

No Degree - Education

UMBC

Bachelor of Science - Education

Towson University
Melissa Kostos