Melissa Kuenzi
Salem,OR
Summary
Accomplished leader in healthcare operations, recognized for driving performance feedback and adhering to policies and procedures. Committed to cultivating a culture of excellence and compassion, ensuring high-quality care for patients.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Executive Director
Serenity Hospice
Salem, OR
03.2021 - Current
- Oversaw daily operations, ensuring compliance with healthcare regulations and organizational policies.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Implemented training programs for staff, improving service delivery and team performance.
- Streamlined patient intake processes, enhancing efficiency and reducing wait times for patients.
- Analyzed operational data to identify trends, driving improvements in service quality and patient satisfaction.
- Fostered a culture of compassion and excellence among staff, promoting high-quality end-of-life care principles.
Medical Surgical RN
Silverton Hospital/ Legacy
Silverton, OR
06.2013 - 06.2019
- Administered medications and monitored patient responses to ensure optimal care and safety.
- Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
- Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
- Effectively managed time and prioritized tasks to ensure timely administration of medications, treatments, and procedures.
- Educated patients and families on health management strategies to promote wellness and recovery.
Plant Procurement/ Retail Sales
Cascade Landscape/ Kale Farms
Salem, OR
08.1987 - 10.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Nursing
Linfield
McMinnville, OR05-2015
Associate of Science - Nursing
Chemeketa Community College
Salem, OR05-2014
Associate of Science - Landscape Technology
Anoka-Ramsey Community College
Minneapolis, MN04-1987
Skills
- Performance feedback
- Team leadership, training, and development
- Executive leadership
- Policies and procedures
- Process improvements
- Strategic planning
- Leadership development
Certification
- Certified Hospice and Palliative Care Nurse
Timeline
Executive Director
Serenity Hospice
03.2021 - Current
Medical Surgical RN
Silverton Hospital/ Legacy
06.2013 - 06.2019
Plant Procurement/ Retail Sales
Cascade Landscape/ Kale Farms
08.1987 - 10.2013
Bachelor of Science - Nursing
Linfield
Associate of Science - Nursing
Chemeketa Community College
Associate of Science - Landscape Technology
Anoka-Ramsey Community College