Melissa M. Kugler
Washburn,ND
Summary
Reliable professional with background in facility maintenance and cleanliness. Known for high productivity levels and ability to efficiently complete tasks with precision. Excelling through strong organizational skills, adaptability, and teamwork to ensure environments are sanitary and welcoming. I have been out of the workforce since June 2024 due to back injury. I was unable to complete the tasks required of me at that time. I have since had surgery and I have the all clear to get back to work. (Finally!)
Overview
18
18
years of professional experience
1995
1995
years of post-secondary education
Work History
Janitorial Worker
Falkirk Mining Company
Underwood, North Dakota
10.2021 - 06.2024
- Maintained cleanliness of mining facilities and equipment to ensure safe working conditions.
- Operated cleaning machinery and tools for efficient maintenance of large areas.
- Disposed of hazardous materials following safety protocols and company regulations.
- Collaborated with team members to schedule cleaning tasks and manage workflow effectively.
- Inspected work areas for sanitation compliance and reported issues to management promptly.
- Assisted in training new hires on proper cleaning techniques and safety measures.
- Assist with special projects or deep cleaning tasks as requested.
- Follow established procedures for proper chemical use and storage.
- Set up chairs and tables for events or meetings as required by management.
- Respond quickly to spills or messes in order to minimize damage.
CNA/TMA
Redwood Village
Wilton, North Dakota
07.2019 - 10.2021
- Assisted residents with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Provided companionship and emotional support to residents.
- Documented patient care activities accurately in electronic records.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
CNA/TMA
CHI Nursing Home
Breckenridge, Minnesota
03.2015 - 07.2019
- Assisted residents with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Provided companionship and emotional support to residents.
- Documented patient care activities accurately in electronic records.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Provided emotional support to family members during difficult times.
Daycare Provider/Owner
The Learning Ladder Childcare
Breckenridge
03.2006 - 03.2015
- Supervised daily activities for children in a safe and nurturing environment.
- Planned and implemented age-appropriate educational programs and activities.
- Assisted children with personal care routines, including meals and hygiene practices.
- Communicated regularly with parents about children's progress and behavior.
- Monitored children's behavior, providing guidance and support as needed.
- Utilized various teaching tools to enhance children's learning experiences effectively.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Developed age-appropriate lesson plans that included music, art, outdoor games, and reading stories.
- Sanitized toys and equipment on a daily basis to maintain cleanliness standards.
- Communicated with parents regarding their child's progress in the daycare program.
Education
CNA/HHA License - CNA/HHA
Alexandria Technical College
Alexandria, MN 01.2015 - 03.2015
Forest Lake High School
Forest Lake, MNSkills
- Workflow management
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Communication skills
- Punctuality
Timeline
Janitorial Worker
Falkirk Mining Company
10.2021 - 06.2024
CNA/TMA
Redwood Village
07.2019 - 10.2021
CNA/TMA
CHI Nursing Home
03.2015 - 07.2019
CNA/HHA License - CNA/HHA
Alexandria Technical College
01.2015 - 03.2015
Daycare Provider/Owner
The Learning Ladder Childcare
03.2006 - 03.2015
Forest Lake High School