Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melissa Lara

San Antonio,TX

Summary

Dynamic professional with a proven track record in customer service and money handling, demonstrated during tenures at Vara Chevrolet and HEB Store. Excelled in customer assistance, leveraging phone skills and Microsoft Word proficiency. Achieved high accuracy levels in transactions, enhancing customer satisfaction and operational efficiency. Skilled in balancing multiple tasks, showcasing exceptional organizational and interpersonal abilities.

Overview

3
3
years of professional experience

Work History

Cashier/Receptionist

Vara Chevrolet
09.2024 - Current
  • Accept payment by cash, credit cards, and checks from customers for repairs, parts, and other services with excellent accuracy levels.
  • Close high volume tickets
  • Record receipts, and other transactions throughout shift
  • Answer phones and schedule service appointments
  • Greet customers, and respond promptly to customer needs
  • Worked flexible schedule and extra shifts to meet business needs.

Retail Sales Associate

Dillards Department Store
San Antonio, TX
02.2024 - 08.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Curbside Shopper

HEB Store
San Antonio, TX
02.2022 - 02.2023
  • Communicated clearly with customers and helped with their needs
  • Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.

Education

Dipol -

Healy Murphy
San Antonio, TX
01.2023

Skills

  • Customer service
  • Customer assistance
  • Phone skills
  • Underwriting
  • Money handling
  • Networking
  • Computer skills
  • Mircosoft word



Languages

Spanish
Native or Bilingual

Timeline

Cashier/Receptionist

Vara Chevrolet
09.2024 - Current

Retail Sales Associate

Dillards Department Store
02.2024 - 08.2024

Curbside Shopper

HEB Store
02.2022 - 02.2023

Dipol -

Healy Murphy
Melissa Lara