Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
7
7
years of professional experience
Work History
C.C. Pharmacy Technician
Elevance Health/CarelonRx Pharmacy
02.2024 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Data Entry Pharmacy Technician
Elixir
11.2019 - 12.2023
Processing high volume of prescription data with speed and accuracy
Manage/Updated patient profiles
Serves as a resource for fellow employees inquiries and problem solving
Improved overall patient satisfaction by taking initiative to resolve any issues related to incorrect prescription information or billing discrepancies promptly.
Played an essential role in achieving daily operational goals within the pharmacy team through consistent execution of assigned tasks.
Ensured accuracy of insurance claims submissions through diligent verification of patient insurance details before submission.
Pharmacy Technician
Marc's
01.2018 - 11.2019
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Developed and maintain a clinical callback program for Shingrix vaccine that ensured access to care during a perpetual shortage
Education
B.S. - Visual Arts Education, Painting
Malone University
Canton, OH
05.2013
Skills
Problem-solving skills
Team Collaboration
Confidentiality and HIPAA
Workflow Optimization
Insurance Billing
Prior authorizations
Flexibility
Professional References
Janice Comune, Rph Q.A. Pharmacist, Elixir Mail Order, 330-936-1970, jmcomune@yahoo.com
Program Manager & Process Expert Sr. at CarelonRx (a Subsidiary of Elevance Health)Program Manager & Process Expert Sr. at CarelonRx (a Subsidiary of Elevance Health)