Melissa Leary
Goodyear,AZ
Summary
As a dedicated and knowledgeable professional with more than two decades of experience in Financial Services, Compliance, Operational Risk Management, Financial Crimes Investigations, and BSA/AML, I am seeking a position where my skills, abilities, and perspective can add value to your company.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Financial Crimes Quality Assurance Analyst
Zions Bancorp N.A.
Phoenix, AZ
07.2022 - Current
- Review investigations conducted by Fraud and AML Analysts for accuracy and to ensure that the decision to file a SAR or mitigate the activity is supported by clear analysis of the documentation collected during the investigation.
- Responsible for providing feedback and training to team members regarding their investigations which can include reference materials and guidelines that will assist them in future investigations.
- Maintain comprehensive knowledge of relevant industry regulations and standards, as well as internal standards, ensuring compliance throughout the QA process.
Financial Crimes Triage Analyst
Wells Fargo Bank N.A.
Phoenix, AZ
09.2021 - 07.2022
- Utilized both internal and external resources to conduct the initial review of customer relationships based on system generated alerts.
- Analyzed customer transactions, demographics, and public data to determine the level of risk associated with each customer.
- Assisted in the training and development of new team members.
Investigations Coordinator
Wells Fargo Bank N.A.
Portland, OR
05.2018 - 09.2021
- Provided support to over 800 BSA analysts, supervisors, and managers and ensured that all reviews and investigations are completed following internal and external guidelines.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Identified gaps in processes and opportunities to increase efficiency. Collaborated with process owners to determine what changes could be implemented to improve processes.
- Conducted bi-weekly forecasts to determine expected work volumes and used this information to assign work to each team.
Financial Crimes Triage Analyst
Wells Fargo Bank N.A.
Portland, OR
03.2017 - 05.2018
- Conducted the initial review of referrals submitted by bank employees including unusual activity identified in an account and interactions between frontline employees and customers.
- Utilized internal and external systems to analyze customer activity and demographics to determine if the case should be escalated for further investigation or mitigated.
- Provide support and training to less senior analysts through a review of their work and provide feedback.
Financial Crimes Investigator
Wells Fargo Bank N.A.
Portland, OR
03.2005 - 03.2017
- Conducted investigations of customers which included the collection and analysis of documentation related to customer activity, history, and demographics.
- Based on an analysis of the information discovered during the investigation, a determination was made to mitigate the activity or prepare a SAR. Both require writing detailed summaries of the investigation supported by findings.
- Assisted manager with training new investigators and conducting quality reviews of SARs written by my team.
Education
Master of Science in Human Relations and Business -
Amberton University
Garland, TXBachelor of Science in Sociology -
Portland State University
Portland, ORSkills
Critical thinking
Detail-oriented and organized
Data Analysis
Mentoring and training
Certification
CAMS Certified
Timeline
Financial Crimes Quality Assurance Analyst
Zions Bancorp N.A.
07.2022 - Current
Financial Crimes Triage Analyst
Wells Fargo Bank N.A.
09.2021 - 07.2022
Investigations Coordinator
Wells Fargo Bank N.A.
05.2018 - 09.2021
Financial Crimes Triage Analyst
Wells Fargo Bank N.A.
03.2017 - 05.2018
Financial Crimes Investigator
Wells Fargo Bank N.A.
03.2005 - 03.2017
Master of Science in Human Relations and Business -
Amberton University
Bachelor of Science in Sociology -
Portland State University