Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Melissa Leary

Goodyear,AZ

Summary

As a dedicated and knowledgeable professional with more than two decades of experience in Financial Services, Compliance, Operational Risk Management, Financial Crimes Investigations, and BSA/AML, I am seeking a position where my skills, abilities, and perspective can add value to your company.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Financial Crimes Quality Assurance Analyst

Zions Bancorp N.A.
07.2022 - Current
  • Review investigations conducted by Fraud and AML Analysts for accuracy and to ensure that the decision to file a SAR or mitigate the activity is supported by clear analysis of the documentation collected during the investigation.
  • Responsible for providing feedback and training to team members regarding their investigations which can include reference materials and guidelines that will assist them in future investigations.
  • Maintain comprehensive knowledge of relevant industry regulations and standards, as well as internal standards, ensuring compliance throughout the QA process.

Financial Crimes Triage Analyst

Wells Fargo Bank N.A.
09.2021 - 07.2022
  • Utilized both internal and external resources to conduct the initial review of customer relationships based on system generated alerts.
  • Analyzed customer transactions, demographics, and public data to determine the level of risk associated with each customer.
  • Assisted in the training and development of new team members.

Investigations Coordinator

Wells Fargo Bank N.A.
05.2018 - 09.2021
  • Provided support to over 800 BSA analysts, supervisors, and managers and ensured that all reviews and investigations are completed following internal and external guidelines.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Identified gaps in processes and opportunities to increase efficiency. Collaborated with process owners to determine what changes could be implemented to improve processes.
  • Conducted bi-weekly forecasts to determine expected work volumes and used this information to assign work to each team.

Financial Crimes Triage Analyst

Wells Fargo Bank N.A.
03.2017 - 05.2018
  • Conducted the initial review of referrals submitted by bank employees including unusual activity identified in an account and interactions between frontline employees and customers.
  • Utilized internal and external systems to analyze customer activity and demographics to determine if the case should be escalated for further investigation or mitigated.
  • Provide support and training to less senior analysts through a review of their work and provide feedback.


Financial Crimes Investigator

Wells Fargo Bank N.A.
03.2005 - 03.2017
  • Conducted investigations of customers which included the collection and analysis of documentation related to customer activity, history, and demographics.
  • Based on an analysis of the information discovered during the investigation, a determination was made to mitigate the activity or prepare a SAR. Both require writing detailed summaries of the investigation supported by findings.
  • Assisted manager with training new investigators and conducting quality reviews of SARs written by my team.

Education

Master of Science in Human Relations and Business -

Amberton University
Garland, TX

Bachelor of Science in Sociology -

Portland State University
Portland, OR

Skills

    Critical thinking

    Detail-oriented and organized

    Data Analysis

    Mentoring and training

Websites

Certification

CAMS Certified

Timeline

Financial Crimes Quality Assurance Analyst

Zions Bancorp N.A.
07.2022 - Current

Financial Crimes Triage Analyst

Wells Fargo Bank N.A.
09.2021 - 07.2022

Investigations Coordinator

Wells Fargo Bank N.A.
05.2018 - 09.2021

Financial Crimes Triage Analyst

Wells Fargo Bank N.A.
03.2017 - 05.2018

Financial Crimes Investigator

Wells Fargo Bank N.A.
03.2005 - 03.2017

Master of Science in Human Relations and Business -

Amberton University

Bachelor of Science in Sociology -

Portland State University

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Melissa Leary