- Dancing
- Baking
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Outdoor Recreation
- Music
- Volunteering
- Community Cleanup
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I enjoy helping others and giving back to the community
- Cooking
- Supporting STEM education initiatives and mentorship programs
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Fundraising Events
- Camping
Melissa Lemmer
Huntsville
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Well-qualified Receptionist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Leasing Agent
Envolve Client Services Group LLC
Memphis, TN
02.2026 - Current
- Assisted prospective tenants in property viewings and answered inquiries to promote leasing opportunities.
- Coordinated lease documentation and ensured compliance with company policies and regulations.
- Leveraged CRM tools to manage leads and track interactions with potential renters effectively.
- Conducted market research to identify competitive rental rates and assist in pricing strategies.
- Developed positive relationships with residents to enhance tenant satisfaction and retention rates.
- Participated in community outreach initiatives to attract potential tenants through local engagement efforts.
- Maintained property records accurately, ensuring timely updates on availability and leasing terms.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
- Used YardiOne to keep record of financial transactions and rental applications.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
- Organized community events to foster a positive living environment and increase resident retention rates.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Paraprofessional
Macomb Community Unit School District 185
Macomb, IL
08.2025 - 01.2026
- Supported classroom activities by assisting teachers with lesson preparations and student engagement.
- Adapted instructional materials for diverse learning needs, promoting accessibility for all students.
- Supervised students during lunch and recess, ensuring safety and adherence to school policies.
- Assisted in maintaining a positive learning environment through effective behavior management strategies.
- Participated in professional development sessions to enhance skills and knowledge of educational practices.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Enhanced student engagement by implementing interactive learning activities.
- Monitored student safety during school outings, ensuring secure learning environment.
- Provided one-on-one support to students with special needs, fostering supportive learning environment.
- Fostered positive learning environment, managing classroom behavior effectively.
Property Manager
Asset Living
Dallas, TX
09.2022 - 10.2023
- Managed tenant relations, addressing inquiries and resolving issues promptly.
- Coordinated property maintenance activities to ensure timely resolution of service requests.
- Oversaw lease administration processes, ensuring compliance with regulations and policies.
- Conducted regular property inspections to maintain standards and identify areas for improvement.
- Assisted in budgeting and financial reporting, monitoring expenses against budgetary guidelines.
- Implemented marketing strategies to enhance property visibility and attract prospective tenants.
- Collaborated with vendors to negotiate contracts, ensuring quality service delivery at competitive rates.
- Developed community engagement initiatives to foster positive tenant relationships and enhance retention efforts.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Developed comprehensive emergency response plan, improving preparedness for unexpected events.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Completed annual rent calculations using housing database software.
Instructional Assistant
Huntsville Independent School District
Huntsville, TX
01.2020 - 10.2020
- Assisted teachers in implementing lesson plans and instructional activities for diverse student needs.
- Facilitated small group instruction to enhance student understanding and engagement.
- Monitored student progress and provided feedback to support individual learning goals.
- Collaborated with educators to adapt curriculum materials for students with special needs.
- Implemented classroom management strategies to foster a positive learning environment.
- Participated in professional development workshops to improve instructional techniques and strategies.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Implemented behavior management techniques to maintain a positive and focused learning environment.
- Participated in professional development opportunities, staying current on best practices in education and instructional support.
- Promoted a culture of respect and inclusion within the classroom, fostering positive relationships among students from diverse backgrounds.
Substitute Teacher
Huntsville Independent School District
Huntsville, TX
08.2018 - 01.2020
- Implemented lesson plans to deliver engaging educational experiences for diverse student populations.
- Managed classroom behavior effectively, fostering a positive learning environment for all students.
- Adapted instructional strategies to meet varied learning needs and styles of students.
- Collaborated with teachers to ensure continuity in lesson delivery and student support.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Fostered student curiosity and love for learning by presenting material in engaging and relatable ways.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
- Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
- Followed lesson plans designed by absent teachers.
- Implemented classroom management techniques to maintain positive learning environment.
- Assisted in other areas as neede such as PEIMS, Secretary, Library Aid and Receptionist work. Helping with filing, data entry, answering phones, directing students to their locations, organizing books and shelving them, running errands for office personnel as requested either on or off campus.
Education
No Degree - Business Administration And Management
Sam Houston State University
Huntsville, TX09-2018
No Degree - Business Administration And Management
Lone Star College
Conroe, TX09-2017
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Contract negotiation
- Strategic planning
- Event planning
- Administrative support
- Staff management
- Issue escalation
- Training and mentoring
- Team building
- Database management
- Customer service expertise
- Relationship building
- Property marketing
- Community engagement
- Maintenance requests
- Creative and adaptable
- Corporate policies and procedures
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of six staff members.
- Achieved a number of events by completing precise planning with accuracy and efficiency.
- Achieved positive work days through effectively helping with customer service, answering phones, scheduling appointments, effective note taking and ample team collaboration.
Interests
Timeline
Leasing Agent
Envolve Client Services Group LLC
02.2026 - Current
Paraprofessional
Macomb Community Unit School District 185
08.2025 - 01.2026
Property Manager
Asset Living
09.2022 - 10.2023
Instructional Assistant
Huntsville Independent School District
01.2020 - 10.2020
Substitute Teacher
Huntsville Independent School District
08.2018 - 01.2020
No Degree - Business Administration And Management
Sam Houston State University
No Degree - Business Administration And Management
Lone Star College