Melissa Leos
San Antonio,TX
Summary
Inside Sales Representative with in-depth knowledge of learning and development strategies. Over 4 years of direct work experience in Inside Sales. Delivered presentations, demonstrations and sale actions promoting business opportunities. Proven track record of strong work ethic, passion to help others succeed in their role, 8+ years of experience in team development, and adaptability within roles to support the overall growth of the business.
Overview
7
7
years of professional experience
Work History
Inside Sales Associate
Grainger
02.2020 - Current
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Negotiated prices, terms of sales and service agreements.
- Proactively shared market insights with management, contributing to strategic decision-making and sales initiatives planning.
- Developed and implemented sales strategies to increase customer loyalty and retention.
- Mentor for Inside Sales Associates - oversee mentee development through teaching our operational processes, embedding system knowledge, and growing communication skills to ensure success in role.
- Exceeded performance and goal metrics
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect and willingness to help wherever needed.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Skilled at working independently and collaboratively in a team environment.
Customer Representative
True Source
05.2019 - 02.2020
- Planned, administered, and controlled budgets for contracts, equipment, and supplies.
- Dispatched vendors to customers.
- Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency.
- Knowledge and application of Sales Force, Service Channel, and FM Pilot.
Director
Little Sunshine
06.2017 - 05.2019
- Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
- Enhanced teacher professional development through targeted workshops, coaching sessions, and collaborative planning time.
- Helped teachers develop and diversify instruction to better serve students of different skill levels and backgrounds.
- Improved overall school performance by implementing data-driven instructional strategies and curriculum adjustments.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Fostered student curiosity and interest through creative hands-on activities.
- Developed lessons and curriculum.
- Participated in parent teacher conference to discuss developments of students and increase support.
Education
Associate of Arts - Leadership
The King's University
Southlake, TX05.2017
Skills
- Fluent in Spanish
- Teamwork and Collaboration
- Supervision and leadership
- Public Speaking
- Sales Pipeline Management
- Salesforce CRM
- Interpersonal Communication
- Superior organizational skills
- Sales Presentations
- Goal-Oriented
- B2B Sales
- Sales closing
- Attention to Detail
- Customer Relationship Building
Timeline
Inside Sales Associate
Grainger
02.2020 - Current
Customer Representative
True Source
05.2019 - 02.2020
Director
Little Sunshine
06.2017 - 05.2019
Associate of Arts - Leadership
The King's University