Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
Patient Food Services Supervisor
Sodexo
St David’s Medical Center. Round Rock, Texas
02.2025 - Current
Supervised daily operations to ensure adherence to safety protocols and operational standards.
Mentored staff, enhancing team performance and fostering a culture of continuous improvement.
Streamlined workflow processes, resulting in increased efficiency and reduced operational delays.
Conducted regular performance reviews, providing constructive feedback to support employee development.
Collaborated with management to develop strategic initiatives aimed at improving service delivery.
Resolved conflicts and addressed employee concerns to maintain a positive work environment.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Assistant Manager /Assistant Night Manager
QuikTrip
Georgetown, TX
08.2024 - Current
Ensured compliance with safety regulations and company policies.
Communicated regularly with customers to gain insights into their needs.
Collaborated with management on developing strategic plans for achieving business goals.
Maintained accurate records of sales transactions using point-of-sale systems.
Customer Service.
Merchandizing
C Store Manager
Refuel(Andrea Pizzichillo 512-296-1910)
Georgetown, Texas
10.2023 - 07.2024
Developed and implemented store policies and procedures to ensure customer satisfaction.
Oversaw daily operations including opening and closing duties, scheduling shifts, assigning tasks to team members.
Ensured compliance with safety regulations while maintaining a clean work environment.
Analyzed financial data to identify areas of improvement in store operations.
Monitored inventory levels and restocked shelves as needed.
Conducted weekly staff meetings to review sales goals, store promotions, and customer feedback.
Trained new employees on proper cash handling techniques and customer service skills.
Provided excellent customer service by addressing inquiries, resolving complaints, and demonstrating product features.
Managed inventory tracking and physical inventory counts to minimize loss.
Daily Paperwork
Manager Child Nutrition Services
Liberty Hill ISD (Mary Sheffield 512-983-3549)
Liberty Hill, TX
08.2016 - 09.2023
Social Perceptiveness
Time Management
Professionalism
Manage vendor relations & compliance
Manage opening and closing of operation
Critical thinking, Following county sanitation standards , reviewing/printing menus, prepping food accordingly ,cashier/cash handling , food prep , cooking , setting up serving line , serving , temp logs , inventory , ordering , receiving and putting away orders ,dish room , cash out , decorating for holidays , production records , helping with any and all kitchen duties , cleanup & Training new employees .
Built strong operational teams to meet process and production demands.
Trained employees on application of projects, customer relations and customer service.
Inventory control.
Cashier/Food Preparation Worker
CNS, LISD
Cedar Park, TX
08.2015 - 08.2016
Cash handling , food prep , following county sanitation standards , checking menus and prepping food accordingly , setting up serving lines , serving , cleanup .
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Domestic Engineer
Stay at home Mom
Cedar Park, TX
05.2002 - 08.2015
Accounting Bookkeeper
Karen's Detailed Cleaning Services
Cedar Park, TX
01.2008 - 01.2010
Total setup of business on Quickbooks , managed complete payment process ,generated
Education all required reports in accordance to federal mandates and company guidelines , managed general ledger accounting ,established vital improvements to record keeping procedures, enhancing process for service, sales and marketing , troubleshooting accounts receivable and reconciliation , payroll , submit reports Ana review reports or concerns with superior.
Hair stylist
Hair Forte
So. Burlington, VT
05.1997 - 07.2002
Cut , trim or shape hair , color specialist, scheduling clients , front desk , update and
maintained customer records .
Site Supervisor, Food and Nutrition Services at Elk Grove Unified School DistrictSite Supervisor, Food and Nutrition Services at Elk Grove Unified School District