Melissa L Harris
Summary
Experienced professional with a diverse background in administrative support, customer service, and team management. Adept at coordinating office operations, planning events, and enhancing organizational efficiency. Skilled in graphic design, retail operations, and technical problem-solving, with a proven ability to lead teams, resolve issues, and exceed goals. Recognized for strong interpersonal communication, adaptability, and creative problem-solving.
Overview
17
17
years of professional experience
Work History
Business Support Coordinator
Technology Matrix, LLC
09.2024 - 04.2025
- Managed administrative tasks, office operations, and intercompany communications for six subsidiary companies
- Scheduled meetings and coordinated calendars for management across multiple companies
- Planned events, including conferences, parties, and travel arrangements
- Provided client support and onboarding, ensuring high-quality service
- Supported staff needs, ensuring smooth daily operations
Front Desk Manager
JCon Salon & Spa
06.2021 - 09.2024
- Oversaw daily store operations, including opening and closing procedures
- Supervised staff, provided training for new hires, and resolved customer concerns
- Managed sales goals, staff schedules, and customer returns
Sales Supervisor
Spencer's Gifts
03.2019 - 03.2020
- Directed daily store operations, including opening and closing duties
- Supervised on-duty staff and ensured sales goals were achieved
- Managed inventory, processed shipments, and addressed customer inquiries
Cashier
Tour De Pizza
03.2019 - 03.2020
- Handled cash transactions and reconciliations
- Performed opening and closing duties, including cash pay-ins and pay-outs
Transporter/Payroll Assistant
TLC Transportation
03.2018 - 02.2019
- Provided transportation services for children and young adults with disabilities
- Managed payroll processes and scheduling logistics
Assistant Manager
The Vitamin Shoppe
09.2015 - 03.2018
- Supervised staff, created schedules, and conducted weekly performance reviews
- Coordinated events and maintained inventory control using FIFO principles
- Trained team members and ensured operational efficiency
Floor/Host Manager
Sea Salt St. Pete
01.2015 - 09.2015
- Managed reservations, floor plans, and host staff scheduling
- Coordinated special events and menu planning with attention to detail
- Conducted interviews and onboarded new employees
General Manager
Jimmy John's
11.2010 - 12.2014
- Directed operations, including labor management and scheduling
- Resolved customer issues and maintained store financial records
- Conducted hiring, training, and performance evaluations
HR/Payroll Assistant & Server
Palumbo's Meat Market
07.2008 - 08.2010
- Processed payroll and created employee schedules
- Provided customer service as a server and managed daily cash handling
- Maintained inventory and performed closing duties
Education
Bachelor of Science - Graphic Design
Full Sail University
01-2018
Graphic Arts Technology -
Mercer County Technical School
01-2010
High School Diploma -
West Middlesex High School
01-2010
Skills
- Administrative & Coordination: Office operations, scheduling, event planning, intercompany communication
- Customer Service & Management: Staff training, client relations, issue resolution, goal achievement
- Technical & Creative: Graphic design (Adobe Creative Suite), basic web design, social media management
- Leadership & Operations: Team supervision, inventory control (FIFO), scheduling, payroll processing
- Retail & Sales: Sales tracking, cash reconciliation, vendor management, merchandising
- Technology: Microsoft Office Suite, scheduling tools (Google Calendar, Outlook), travel coordinating
Timeline
Business Support Coordinator
Technology Matrix, LLC
09.2024 - 04.2025
Front Desk Manager
JCon Salon & Spa
06.2021 - 09.2024
Sales Supervisor
Spencer's Gifts
03.2019 - 03.2020
Cashier
Tour De Pizza
03.2019 - 03.2020
Transporter/Payroll Assistant
TLC Transportation
03.2018 - 02.2019
Assistant Manager
The Vitamin Shoppe
09.2015 - 03.2018
Floor/Host Manager
Sea Salt St. Pete
01.2015 - 09.2015
General Manager
Jimmy John's
11.2010 - 12.2014
HR/Payroll Assistant & Server
Palumbo's Meat Market
07.2008 - 08.2010
Bachelor of Science - Graphic Design
Full Sail University
Graphic Arts Technology -
Mercer County Technical School
High School Diploma -
West Middlesex High School
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