Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Lickteig, NRP, LP, FP-C

Roanoke,TX

Summary

Dynamic owner and CEO with a strong focus on strategic planning and team leadership, leveraging extensive industry knowledge to drive business growth and enhance operational efficiency. Accomplished Critical Care Paramedic, skilled in swiftly and accurately triaging complex cases while effectively managing resources to provide exceptional patient care in pre-hospital 911 situations and emergency department settings. Proven ability to excel in fast-paced, high-volume environments, fostering seamless collaboration with first responders, facility staff, and specialty resources to achieve optimal outcomes. Committed to continuous professional development and education, contributing to the establishment of a 'best-in-class' emergency medical team.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Owner/Operator

Liberty IV
02.2022 - Current
  • Developed efficient operational processes to enhance service delivery and customer satisfaction.
  • Managed inventory control, ensuring optimal stock levels and minimizing waste.
  • Trained and mentored staff on best practices for customer engagement and product knowledge.
  • Implemented marketing strategies to increase brand awareness and drive sales growth.
  • Cultivated relationships with suppliers to negotiate favorable terms and enhance supply chain efficiency.
  • Coordinated team schedules, ensuring adequate coverage during peak business hours for seamless operations.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Implemented training programs for new paramedics, fostering skill development and compliance with best practices.
  • Contributed to the development of department-wide policies, procedures, and protocols aimed at enhancing operational effectiveness.
  • Implemented an effective inventory management system for medical supplies and equipment, reducing waste and controlling costs.
  • Addressed any performance or disciplinary issues within the team promptly and fairly, ensuring a positive work environment for all staff members.

Advanced Care Paramedic

HCA Medical City Dallas
02.2019 - 01.2022
  • Evaluated patient condition with walk-in & arriving 911 patient, perform preliminary assessment to assign accurate acuity level and activate appropriate resources.
  • Triaged injuries by communicating with patients, EMS personnel and family members, and initiated appropriate diagnostic interventions without delay.
  • Attended to injuries or illnesses by applying variety of simple and advanced medical interventions.
  • Performed peripheral IV access for patient's lab draws and medication route using standard visual placement and POC ultra-sound-guided cannulation.
  • Accurate and timely phlebotomy using various venipuncture methods to procure high quality blood samples for chemistry and cultured testing results.
  • Administered medications in accordance with physician orders and facility policy using scan technology for accuracy and safety tracking.
  • Administered fluid replacement via IV, IO and IM to replace fluid volumes and correct electrolyte imbalances.
  • Developed and maintained rapport with coworkers and hospital staff to facilitate efficient and seamless transitions for patients going to ICU, PCU, MedSurg, OR, Cath Lab, IR Lab, Radiology Suites, Dialysis, and/or any specialty care units throughout facility.
  • Administered continuous 12-lead electrocardiogram monitoring with consistent, accurate identification of anomalies including STEMI requiring Cath Lab activation and coordination with on-call CV Team.
  • Perform or assist (as appropriate) with routine invasive sterile procedures such as Foley catheters, NG/OG tube placement, arterial lines, central lines and other emergent procedures physician performs.
  • Expert proficiency with orthopedic injuries experienced in assisting reductions of joint separation/dislocation and fractures with proper effective splinting of all types of common and more complex extremity injuries.
  • Communicates well with medical providers understanding roles and limitations of mid-level staff to promote efficient and effective case management discussions with physicians and supporting providers.

Paramedic - Primary 911

CareFlite
04.2015 - 01.2019
  • Conducted equipment and vehicle checks with required frequency to ensure proper operation.
  • Expert level proficiency with LifePak 12, LifePak 15, Zoll R Series and Zoll X Series defibrillator.
  • Ensured crew safety and well-being of patients.
  • Operated emergency vehicles (Type I, II & III) in a safe and efficient manner to transport emergent patients
  • Assessed situation severity of emergent medical incidents, source adequate resources and provide care accordingly.
  • Acted as Medical Command for MCI events coordinating multiple assets from multiple agencies responding to scene.
  • Evaluated patient vital signs and status to determine care needs.
  • Communicated with lucid patients to gather incident and medical history information.
  • Executed well-informed critical decision making in high-pressure situations.
  • Administered tests and medication to stabilize patients in the field or in transit.
  • Provided interfacility transport services from satellite hospitals to primary care centers for ALS and CCT patient transfers.
  • Transport ventilator dependent patients utilizing Pulmonetic LTV platform for invasive and non-invasive respiratory needs.
  • Monitored patient status during ambulance transport and transfer.
  • Provided rescue and emergency medical assistance for fire victims and complex extrication operations.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Demonstrated a commitment to quality care through continuous training and development.
  • Trained new staff and secondary paramedics overseeing work as experience gained in the 911 emergency and ALS transport environment.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.

Community Health Paramedic

CareFlite
03.2018 - 05.2018
  • Coordinated with emergency department & floor/unit nursing case managers to identify high risk patients with history of non-compliance or co-morbidities who may benefit from community health paramedic program.
  • Performed initial client needs assessment and educated patient on transition program for care upon discharge and return to home.
  • Coordinated with patient PCP's for follow-up office visits, prescription management and pharmacology compliance, and early intervention for developing medical conditions.
  • Performed point-of-care-testing (POCT) for Chem 6+ & Chem 8+ field analysis of blood samples for early detection of medical complications.
  • Assisted patients in dietary planning and healthy living alternatives to reduce medical complications.
  • Produced ad hoc reports and documents for senior team members and hospital administrators demonstrating program efficacy and improvement opportunities.
  • Responded to customer requests via telephone and email on a 24-hour availability schedule with
  • Achieved less than 10% readmission rate for CHF, COPD and chronic respiratory cases through implementation of 30-day post discharge home healthcare management.

Education

Associate of Applied Science - Paramedicine

Brookhaven College
Dallas, TX

Bachelor of Science - Interior Design

The University Of Texas At Arlington
Arlington, TX

Skills

  • Operations management
  • Staff training and developement
  • Front desk management and receptionist
  • Patient ventilation (invasive/non-invasive)
  • Surgical Cricothyrotomy (needle cath & full)
  • Endotracheal Intubation (RSI & PAI)
  • Pleural Decompression (Needle & Thoracostomy)
  • Intra-aortic Balloon Pump support (IABP)
  • Arterial line management (placement & monitoring)
  • Multi-system traumatic injury management
  • Chest pain management
  • Stroke recognition and treatment
  • Foley Catheter placement
  • Orogastric/Nasogastric tube placement & verification
  • POC Ultrasound guided IV catheter placement
  • Orthopedic reductions and splinting
  • Skills Lab Instructor : EMT Course presented by CareFlite for NREMT & Texas DSHS certification

Certification

  • Certified Flight Paramedic (FP-C) : International Board of Specialty Certification (IBSC) / Board for Critical Care Transport Paramedic Certification (BCCTPC)
  • EMT-P (LP) Licenced Paramedic: State of Texas
  • EMT-P : National Registry of Emergency Medical Technicians
  • CHW : Experienced Community Healthcare Worker State of Texas
  • Basic Life Support for Healthcare Providers (BLS)
  • Advanced Cardiac Life Support (ACLS)
  • Prehospital Trauma Life Support (PHTLS)
  • Pediatric Advanced Life Support (PALS)
  • Neonatal Resuscitation Program (NRP)
  • Advanced Medical Life Support (AMLS)
  • Pediatric Education of Prehospital Professionals (PEEP)
  • Geriatric Education for EMS (GEMS)

Timeline

Owner/Operator

Liberty IV
02.2022 - Current

Advanced Care Paramedic

HCA Medical City Dallas
02.2019 - 01.2022

Community Health Paramedic

CareFlite
03.2018 - 05.2018

Paramedic - Primary 911

CareFlite
04.2015 - 01.2019

Associate of Applied Science - Paramedicine

Brookhaven College

Bachelor of Science - Interior Design

The University Of Texas At Arlington

Similar Profiles

CREATE PROFILE
Melissa Lickteig, NRP, LP, FP-C