MELISSA LING
Denver,CO
Summary
Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of revenue generation and customer service and training in conflict management. Motivated to learn, grow and excel while achieving company goals.
Overview
3
3
Certifications
17
17
years of professional experience
Work History
Fitness and Lifestyle Coach
Home and Online Fitness Services
Denver, Colorado
01.2010 - 04.2020
- Increase overall program compliance by 30% by adding online support to client programs.
- Organize, promote and teach several small-group exercise and nutrition classes.
- Utilized Motivational Interviewing techniques to create lasting behavior changes.
Assistant Fitness Manager
Highlands Falls Country Club
Highlands, North Carolina
02.2012 - 11.2013
- Administered operations of an upscale fitness center and cut labor cost by taking over responsibility for spa scheduling.
- Helped plan and supervise activities for a week-long summer camp for 80 children and achieved recognition for record attendance.
Personal Training Director
Bally Total Fitness
Westminster, Colorado
06.2004 - 10.2009
- Awarded employee of the month for outstanding service and fitness program sales.
- Helped elevate the careers of 10+ employees while exceeding monthly goals for the club.
- Earned Sales Performer of the Month Award.
Education
Marketing
Skills
Personal training and coaching
Rehabilitation techniques
Group and individual instruction
Verbal and written communication
Customer service
Reliable and punctual
Safety compliance
Certification
NASM Certified Personal Trainer
Additional Information
- Employee of the Month Bally Total Fitness
- Sales Performer of the Month Bally Total Fitness
- Dean's List University of Northern Colorado
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Food Bank of the Rockies Greeley, Colorado
- Habitat for Humanity Rifle, Colorado.
Timeline
Assistant Fitness Manager - Highlands Falls Country Club
02.2012 - 11.2013
Fitness and Lifestyle Coach - Home and Online Fitness Services
01.2010 - 04.2020
Personal Training Director - Bally Total Fitness
06.2004 - 10.2009
University of NorthernColorado - , Marketing