Melissa Lipari

● As an only child, I supported my mom through her cancer diagnosis and treatment until her passing in March 2022

●Created & developed a training curriculum for sales around digital transformation & cloud-based business solutions
●Built a sustainable business model around subscription-based software solutions.
●Increased renewable software maintenance revenue year over year by 30%
●Increased software & services revenue year over year by 20%
●Served as a strategic advisor to Toshiba’s customers by designing on-premises and cloud-enabled solutions

●Developed long term relationships with new and existing customers in state & local government, education, healthcare, and major accounts

●Subject matter expert relative to solutions and professional service strategies aligned with the Konica Minolta’s portfolio of digital transformation & cloud-based solutions
●Increased new business opportunities by 20% by building partnerships with such clients as Children's Services Council of Palm Beach County, Spirit Airlines, Geo Group, Multiple Palm Beach County Agencies, Exclusive Property Management

●Created solutions for streamlining document intensive business processes
●Partnered with Hyland Software, OnBase, to deliver enterprise content management integrations for customers in banking, government, entertainment, automotive and healthcare
●Increased new business opportunities by 20% by building partnerships with clients; Norwegian Cruise Lines, CHEP USA, McCoy Federal Credit Union, GEO Group

●Designed ECM solutions tailored to client’s specific business processes and document security mandates
●Increased new business opportunities by building partnerships with Miami Dade Police Department, JM Family, Health Management Associates, Crowley Marine, Tampa Airport
●Successful completed IBM Global Sales School

●Created and delivered a nationally adopted professional services training program used by 30 nationwide branches, over 2000 employees and is still being used today
●Developed strategic vendor relationships with; Greenway Medical, Fujitsu, Lexmark, eCopy, Nuance, Opentext, Columbiasoft, Docuware and Abbyy
●Increased business opportunities by building partnerships with such clients as Republic Services, Borinquen Health Networks, Center for Bone & Joint and Marina Medical
●Awarded presidents club 5 years in a row out of 300 employees
●Managed enterprise-wide projects from inception through completion

• Increased new business opportunities by building partnerships with such clients as AutoNation, Baptist Health, City of Miramar
• Consistent top performer managed strategic vendor relationships with eCopy, Nuance, OpenText, Westbrook, EMC Documentum and Objectiflune
• Successfully project managed to completion large government projects; Broward County token ring to ethernet migration and City of Miami Beach email migration project

●Managed 6 desktop technicians at McDonald Investments.
●Successfully Project managed to completion a nationwide hardware and software implementation for KeyBank

●Assessed and advised security and software clients including Cleveland Clinic, Reliance Electric and LTV Steel. Managed and implemented hardware and software projects to successful completion.