Melissa Llamas
Brooklyn,NY
Summary
I’m a shift supervisor with 11 years at Starbucks, experienced in leading a medium to high volume store, driving sales growth and delivering a great customer experience. Proven ability to coach partners, manage operations, and support store performance goals
Overview
11
11
years of professional experience
Work History
Supervisor
Starbucks
Brooklyn
04.2015 - Current
- Lead shift at a medium-high volume store ensuring smooth operations and customer satisfaction during peak hours.
- Trained and coached new partners, enhancing overall team effectiveness
- Resolved customer concerns professionally, converting negative experiences into positive outcomes
- Managed inventory and ordering processes, increasing stock accuracy and minimizing waste
Skills
- Team Leadership & Coaching
- Partner development & training
- Inventory & Ordering processes
- Sales growth
- Food safety & Compliance
- Customer Experience
Timeline
Supervisor
Starbucks
04.2015 - Current