Melissa Magno
Plymouth,MA
Summary
Energetic Store Manager dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
35
35
years of professional experience
Work History
Bake Shop Department Head
Shaws Supermarkets
10.2001 - Current
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
- Implemented strong control and evaluation procedures to maximize departments' work quality.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Store Manager
Buck A Book, Inc.
01.1991 - 10.2001
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Trained and guided team members to maintain high productivity and performance metrics.
Store Manager
All For A Dollar
01.1989 - 12.1991
Education
Diploma - General
Plymouth Carver High School
Plymouth , MA06.1988
Skills
- Relationship building and management
- Recruiting and Hiring
- Business development and planning
- Operations
- Scheduling
- Policy and procedure adherence
- Staff Development
- Creative merchandising
Timeline
Bake Shop Department Head
Shaws Supermarkets
10.2001 - Current
Store Manager
Buck A Book, Inc.
01.1991 - 10.2001
Store Manager
All For A Dollar
01.1989 - 12.1991
Diploma - General
Plymouth Carver High School
Similar Profiles
Matthew McCormackMatthew McCormack
Customer Service Representative at Shaws SupermarketsCustomer Service Representative at Shaws Supermarkets
Jaydan TiradoJaydan Tirado
Produce Clerk, Cashier, Floral Clerk at Shaws SupermarketsProduce Clerk, Cashier, Floral Clerk at Shaws Supermarkets
Timothy KeefeTimothy Keefe
Assistant Store Director at Albertsons Supermarkets (Market Street/Shaws)Assistant Store Director at Albertsons Supermarkets (Market Street/Shaws)
David E. BrownDavid E. Brown
Leadership Consultant at Department of Elementary and Secondary Education (DESE)Leadership Consultant at Department of Elementary and Secondary Education (DESE)
Stephen HuggonStephen Huggon
Field Service Supervisor at Clean HarborsField Service Supervisor at Clean Harbors