Melissa Mailhot
Lebanon
Summary
Dedicated housekeeper with a proven track record of exceeding client expectations at my self-employed business. Skilled in effective communication and attention to detail. Recognized for adaptability and dependability, I consistently deliver exceptional service in fast-paced environments. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness. Excel in communication, adaptability, and problem-solving to ensure top-notch service delivery.
Overview
11
11
years of professional experience
Work History
Housekeeper
Self-employeed
Pomfret
11.2013 - Current
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Reported to my clients concerns or repairs for prompt remediation.
- Reported any maintenance issues or damage to my clients immediately.
- Ensured that all health standards were met during cleaning operations.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Observed proper use of chemicals when cleaning various surfaces.
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Associate of Arts - Art Education
Quinebaug Valley Community College
Killingly, CT06-2004
Some College (No Degree) - Art Education
University of Rhode Island
Kingston, RISkills
- Interpersonal skills
- Dependability
- Communication
- Time management
- Adaptability
- Attention to detail
- Physical stamina
- Organization
Affiliations
- Hiking
- Bicycling
Accomplishments
- Hiked the entire Appalachian Trail from Georgia to Maine (2,200 miles).
- Hike to the entire Pacific Crest Trail from Mexico to Canada (2,650 miles).
- Hiked the entire Continental Divide Trail from Mexico to Canada (3,100 miles).
- Rode my bicycle over 13,000 miles from the most northern tip of America to the most southern tip.
References
References available upon request.
Timeline
Housekeeper
Self-employeed
11.2013 - Current
Associate of Arts - Art Education
Quinebaug Valley Community College
Some College (No Degree) - Art Education
University of Rhode Island