Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Melissa Mauck

Knox,IN

Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Precise and highly organized. Ready to utilize skills and knowledge from past experiences.

Overview

19
19
years of professional experience

Work History

Administrative Assistant

Proactive MD
Knox, Indiana
05.2022 - Current
  • Answer multiline phone system
  • Schedule patients
  • Greet patients and check in/check out

Preschool Bus Driver

Knox Community School
Knox, IN
06.2021 - 05.2022
  • Drove preschool bus

Production Operator

Hoosier Tire
Plymouth, IN
01.2006 - 06.2021
  • Set up and adjusted machines for day-to-day operations.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.

Customer Service Manager

Milto Cleaners
Greenwood, IN
08.2002 - 05.2005
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances
  • Followed through with client requests to resolve problems.

Education

Bachelor of Science - Elementary Education

University of Indianapolis
Indianapolis, IN
05.2000

Skills

  • Strong Organizational Skills
  • Multi-Line Telephone Systems
  • Excellent Customer Service
  • Problem-Solving
  • Service-Orientation

Timeline

Administrative Assistant

Proactive MD
05.2022 - Current

Preschool Bus Driver

Knox Community School
06.2021 - 05.2022

Production Operator

Hoosier Tire
01.2006 - 06.2021

Customer Service Manager

Milto Cleaners
08.2002 - 05.2005

Bachelor of Science - Elementary Education

University of Indianapolis