Melissa Mazur
Chicago,IL
Summary
Motivated sales professional with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Strong clinical background for supporting surgical cases.
Overview
7
7
years of professional experience
Work History
Associate Sales Representative
Stryker Interventional Spine
08.2022 - Current
- Assist top performing team of 10 reps that produce 20+ million in annual sales.
- Grew one lakeshore territory account by 100% and another account by 11.7% in 2023.
- Closed two capital deals in 2023.
- Retained excellent client satisfaction ratings through outstanding clinical case support.
- Managed customer accounts to secure customer satisfaction and repeat business.
Marketing Associate
Stryker Interventional Spine
01.2021 - 08.2022
- Assisted salesforce of 150+ reps and associates from answering questions, forwarding links/collateral, to national clinical case coverage.
- During largest historical backorder in IVS, I assisted in manually allocating $3M worth of product monthly to our customers and reps from March 2022 - August 2022.
- Responsible for creating marketing collateral that was patient facing and physician facing including product and procedure brochures, folders, videos, and one-pagers.
- Responsible for supporting national trade shows and national sales meetings which included presenting to leadership, our sales team, and our physicians.
Head Coach
Chicago Elite Volleyball Club
05.2016 - 08.2019
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Promoted good sportsmanship with competing teams on- and off-field.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
Sales/Administrator
O’Danny Boy Builders
05.2018 - 05.2019
- Started as receptionist in 2018 where I was responsible for processing incoming leads from reps, cold calling new prospects in the area, and answering office phone for new customers.
- I door-knocked for two days in 2019 where I secured 23 new leads, 19 of which turned into jobs and generated $105,632 in revenue.
Education
Master of Business Administration -
Tusculum University
Greeneville, TN05.2020
Bachelor of Arts in Psychology -
Tusculum University
Greeneville, TN05.2019
Skills
- Sales Consultation
- Lead Prospecting
- Proposal Development
- Account Servicing
- Active listening and communication
- Excel/SAP
Honors Awards
Tusculum University Athletics
- Most Valuable Player, Women’s beach volleyball 2019 - 2020
- Most Valuable Player, Tusculum women’s indoor volleyball (TUVB) 2016 - 2018
- SAC All-Conference Selection, TUVB 2015 - 2018
- NCAA CCA All-Southeast Region Selection, TUVB 2015 - 2016
- SAC All-Freshmen Team, TUVB 2015-2016
- NCAA All-America Selection, Tusculum women’s indoor volleyball, 2015
- NCAA Statistical Champion, Tusculum women’s indoor volleyball, 2015
- Freshman of the Year, Tusculum athletics, 2015
Tusculum University Academia
- Psi Chi International Honor Society, 01/2019 - 05/2019
- Athletic Director’s Honor Roll, 05/2017 - 12/2019
- Dean’s List, 12/2017 - 05/2019
- Charles Oliver Gray List, 05/2018 - 05/2019
Extracurricular Activities
- Tusculum Women’s Indoor Volleyball Team Captain, 2015 - 2018
- Tusculum Women’s Sand Volleyball Team Captain, 2019 - 2020
- Fellowship of Christian Athletes Representative (FCA), 2018 - 2020
- Representative Student Government (SGA), 2018 - 2020
Timeline
Associate Sales Representative
Stryker Interventional Spine
08.2022 - Current
Marketing Associate
Stryker Interventional Spine
01.2021 - 08.2022
Sales/Administrator
O’Danny Boy Builders
05.2018 - 05.2019
Head Coach
Chicago Elite Volleyball Club
05.2016 - 08.2019
Master of Business Administration -
Tusculum University
Bachelor of Arts in Psychology -
Tusculum University
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