Melissa McArthur
Rockwall,Texas
Summary
Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through [Number] years of experience interviewing specialists, witnesses and claimants to compile information.
Overview
7
7
years of professional experience
Work History
Insurance Adjuster
USAA
10.2021 - 09.2023
- Examined claims forms and other records to determine insurance coverage.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Analyzed information gathered by investigations to report findings and recommendations.
Library Assistant
Southern Plains Library System
03.2019 - 10.2021
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Gained strong understanding of various methods for cataloging books and other materials.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
Insurance Claims Investigator
Assurant
08.2016 - 02.2019
- Interviewed claimants and witnesses to gather factual information.
- Examined photographs and statements.
- Researched claims and incident information to deliver solutions and resolve problems.
- Handled complaints and grievances using negotiating and problem-solving skills.
Education
Bachelor of Science - Funeral Service And Mortuary Science
Dallas Institute of Funeral Service
Dallas, TX05.2024
Bachelor of Science - Information Technology
Cameron University
Lawton, OK05.2022
Associate of Science - Nursing
Western Oklahoma State College
Altus, OK05.2015
Associate of Science - Practical Nursing
Southwest Technology Center
Altus, OK02.2010
Skills
- Accounts Payable and Accounts Receivable
- Microsoft Word
- Medical Terminology
- Data Analysis
Timeline
Insurance Adjuster
USAA
10.2021 - 09.2023
Library Assistant
Southern Plains Library System
03.2019 - 10.2021
Insurance Claims Investigator
Assurant
08.2016 - 02.2019
Bachelor of Science - Funeral Service And Mortuary Science
Dallas Institute of Funeral Service
Bachelor of Science - Information Technology
Cameron University
Associate of Science - Nursing
Western Oklahoma State College
Associate of Science - Practical Nursing
Southwest Technology Center
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