Melissa McClellan
Gower,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. I am very compassionate and caring, willing to go above and beyond to help. Great customer service and communication skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Data Analyst
Shell Tax And Law
08.2022 - Current
- Streamlined data entry processes for increased efficiency and reduced errors.
- Enhanced data accuracy by meticulously verifying and validating information entered into the system.
- Collaborated with team members to ensure timely completion of projects and deadlines.
- Contributed to a positive work environment through effective communication and teamwork.
ABO Certified Optician
Murphy Watson Burr Eye Center
07.2008 - 07.2022
- Improved patient satisfaction by offering personalized frame fittings and lens recommendations.
- Assisted customers in selecting appropriate eyewear for their needs, enhancing customer experience.
- Contributed to increased sales by effectively presenting the benefits of various lens options.
- Performed accurate measurements and adjustments for a comfortable fit, ensuring customer satisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Edged lenses with the corrected lenses RX in our in house lab.
Education
GED -
Home School
Saint Joseph, MO05.1991
Skills
- Proofreading
- Data Accuracy
- Filing and Data Archiving
- Insurance Eligibility
- Insurance Processing
- Data Entry
- Customer Service
- Empathy and Compassion
- Problem Solving
- Attention to Detail
Certification
- ABO Certified Optician
Timeline
Data Analyst
Shell Tax And Law
08.2022 - Current
ABO Certified Optician
Murphy Watson Burr Eye Center
07.2008 - 07.2022
GED -
Home School
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