Melissa McCormack
Lilliwaup,WA
Summary
Proactive Property Manager with extensive experience in handling tenant complaints, maintaining landlord-tenant relationships, and ensuring prompt resolution of disputes. Demonstrated skills in communication, tenant satisfaction, and property maintenance. Bringing a strong background in customer service, problem-solving, and organizational abilities to advance my career.
Overview
16
16
years of professional experience
Work History
Property Manager
Self-employed
07.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed check outs with tenants to identify any property needs.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Paraprofessional
Esd 113
08.2020 - 06.2021
- Provided support during classes, group lessons, and classroom activities.
- Contributed to a positive classroom culture by establishing strong relationships with students and maintaining open communication with families.
- Supported special needs students through one-on-one assistance, enabling them to reach their full potential in an inclusive environment.
- Prepared instructional materials for classroom use, ensuring timely delivery of relevant resources for each lesson.
- This was all online during the COVID shut down.
Paraprofessional
Shelton School District
08.2016 - 08.2020
- Ran the Solution Center for Social/Emotional/Behavioral Students
- Communication with home, and other staff to ensure a successful path for students.
- Collaborated with teachers to adapt lesson plans and ensure accessibility for all learners, resulting in increased student engagement and success.
- Ran small groups sessions to help with engaged, active learning.
Special Education Paraprofessional
Tahoma School District
08.2008 - 06.2016
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Education
Marketing
Bellevue College
Bellevue, WASkills
- Highly organized
- Multi-task
- Written and verbal communication skills
- Customer service-focused
- Professional
- Google and Microsoft
Languages
ASL
Limited Working
Timeline
Property Manager
Self-employed
07.2022 - Current
Paraprofessional
Esd 113
08.2020 - 06.2021
Paraprofessional
Shelton School District
08.2016 - 08.2020
Special Education Paraprofessional
Tahoma School District
08.2008 - 06.2016
Marketing
Bellevue College
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