Melissa McDonald
New Franklin,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Inside Sales Support Specialist
Ohio Tool Systems, Inc
Richfield, OH
03.2024 - Current
- Collaborate with sales team to prepare precise quotes and proposals for the company's largest clients.
- Executed order processing and tracking operations to ensure timely fulfillment.
- Managed order invoicing processes to ensure timely billing and precise revenue recognition.
- Served as a reliable point-of-contact between customers and internal teams including engineering, production, shipping.
New Heights Lending, LLC
Loan Officer
Uniontown, OH
12.2015 - 11.2025
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Spectrum
Internet Repair Services
Canton, OH
08.2023 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Contributed to higher levels of customer retention through prompt communication regarding repair status updates and follow-up calls post-repair completion.
Education
High School Diploma -
Canton South High School
Canton, OHLicensure - Loan Officer Training
Affinity Mortgage Course
Online01-2022
Skills
- Commitment to goal achievement
- Experienced with CRM platforms
- Experience with Microsoft applications
- Business development
- Multitasking Abilities
- Consistent reliability
- Effective listening
- Sales support
Timeline
Inside Sales Support Specialist
Ohio Tool Systems, Inc
03.2024 - Current
Spectrum
Internet Repair Services
08.2023 - 03.2024
New Heights Lending, LLC
Loan Officer
12.2015 - 11.2025
High School Diploma -
Canton South High School
Licensure - Loan Officer Training
Affinity Mortgage Course