Melissa McInnis
Lauderdale Lakes
Summary
Hardworking and detail oriented healthcare professional with strong organizational skills seeking Medical Assistant position. Ready to help team achieve company goals.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Cleveland Clinic
Weston, FL
06.2024 - Current
- Administered patient intake, ensuring accurate documentation and compliance with health regulations.
- Assisted in coordinating patient care plans, collaborating with interdisciplinary teams to enhance treatment outcomes.
- Managed scheduling of appointments, optimizing clinic workflow and minimizing wait times for patients.
- Conducted routine clinical tasks, including vital sign checks, administer injections and ensuring high standards of patient care.
- Respond to patient messages, medication refills and phone encounters in timely manners
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Trained and mentored junior staff on clinical protocols and best practices, fostering a collaborative work environment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Smith Community Mental Health
Plantation, FL
03.2021 - 06.2024
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Patient Care Assistant
Private Care
Lauderdale Lakes, FL
01.2016 - 06.2019
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Gathered medical information, weight and height measurements and vital signs.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
Medical Assistant (Extern)
Coast Chiropractic
Fort Lauderdale, FL
03.2016 - 05.2016
- Developed and maintained relationships with customers to ensure customer satisfaction and loyalty
- Maintained clean and safe clinic environment to prevent injuries.
- Provide patient therapy using electronic massage and ultrasound
- Perform general office duties under request of physician
Education
Associate of Applied Science - Medical Assistant Technician
Florida Career College
Lauderdale Lakes, FL05-2016
Skills
- Excellent Customer Service
- DigiSigner
- Patient-focused Care
- Vital Signs
- Injections
- General Office Duties
- Efficient and reliable team player
- Direct patient care
- CPR
- Maintaining confidentiality
- Compassionate caregiver
- Medical equipment operation
- Immunization administration
- Medical supply inventory
- Companionship and emotional support
- EMR / EHR
Timeline
Medical Assistant
Cleveland Clinic
06.2024 - Current
Medical Assistant
Smith Community Mental Health
03.2021 - 06.2024
Medical Assistant (Extern)
Coast Chiropractic
03.2016 - 05.2016
Patient Care Assistant
Private Care
01.2016 - 06.2019
Associate of Applied Science - Medical Assistant Technician
Florida Career College